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Elevate the Customer Experience as a Style Ambassador

2 months ago

Costa Mesa, California, United States HBC Company Inc Full time
About This Role

The Style Advisor is a key member of our team, responsible for delivering exceptional customer service and creating a personalized shopping experience for our clients. As a Style Advisor, you will be the face of our brand, providing a warm and welcoming environment for customers to explore our products and services.

Key Responsibilities
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Product Knowledge: Develop and maintain a strong knowledge of our products, including current trends, styles, and features.
  • Store Operations: Assist with store operations, including receiving and processing merchandise, maintaining store displays, and ensuring a clean and organized store environment.
  • Team Collaboration: Work collaboratively with other team members to achieve sales goals and provide a seamless customer experience.
Requirements
  • Customer Service Skills: Excellent customer service skills, with the ability to respond to customer inquiries and resolve issues in a timely and professional manner.
  • Product Knowledge: Strong knowledge of fashion trends, styles, and features, with the ability to communicate this knowledge to customers.
  • Communication Skills: Excellent communication skills, with the ability to effectively communicate with customers, colleagues, and management.
  • Teamwork: Ability to work collaboratively with other team members to achieve sales goals and provide a seamless customer experience.
What We Offer
  • Competitive Compensation: Competitive hourly rate and opportunities for advancement.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.
  • Opportunities for Growth: Opportunities for career advancement and professional growth within the company.