Client Advisor
3 days ago
Brunello Cucinelli USA is a luxury fashion brand that embodies the essence of Italian style and sophistication. Our company is built on the principles of humanism, craftsmanship, and exclusivity, and we are seeking a talented Client Advisor to join our team.
Job SummaryWe are looking for a highly motivated and customer-focused individual to serve as a Client Advisor at our luxury retail store. As a Client Advisor, you will be responsible for delivering exceptional customer service, building strong relationships with clients, and driving sales growth through effective sales strategies.
Key Responsibilities- Provide industry-leading customer service, ensuring that every client interaction is personalized and memorable.
- Maximize sales opportunities by utilizing clientele books, identifying cross-selling and upselling opportunities, and driving repeat business.
- Proactively resolve customer service issues, utilizing best-in-class customer service techniques to ensure client satisfaction.
- Develop and maintain in-depth product knowledge, utilizing company-provided resources to stay up-to-date on product assortment and trends.
- Act as a brand ambassador, embodying the Brunello Cucinelli philosophy and lifestyle, and promoting the brand through exceptional customer service and sales skills.
- Support the Store Manager in maintaining consistent inventory levels, ensuring visual merchandising standards are met, and completing operational objectives.
- Build effective working relationships with colleagues and Corporate Partners, promoting cooperation and commitment within the team.
- Strong affinity for the Brunello Cucinelli brand and philosophy.
- High School Diploma required.
- 1-3 years of experience working in an elevated retail or hospitality environment.
- Exceptional customer service and networking skills, with the ability to network and develop clients.
- Strong verbal and written communication skills.
- Proficient with POS systems and Microsoft Office Suite.
- Ability to stand for multiple hours and lift up to 40 pounds without assistance.
- Able to work a varied schedule, including nights and weekends.
Brunello Cucinelli USA offers a competitive benefits package, including health and dental insurance, life insurance, disability insurance, 401K, paid holidays, and a generous paid time-off policy. We are an equal opportunity employer and welcome applications from diverse candidates.
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