Security Officer
3 weeks ago
Job Title: Security Officer - Luxury Brand Ambassador
Job Summary: We are seeking a highly motivated and detail-oriented Security Officer to join our team as a Luxury Brand Ambassador at a designer boutique store in South Coast Plaza Mall. As a Security Officer, you will be responsible for maintaining a safe and secure environment for customers and employees, while also providing excellent customer service and representing the brand in a professional manner.
Key Responsibilities:
- Stand post up to 8 hours at a designer boutique store
- Face to the client, represent as Brand Ambassador
- Welcome all guests/customers as they enter and exit the store
- By being a positive contributor to the store team and providing excellent customer service while having a strong sense of attentiveness
- Maintain professionalism with store associates
- Complete accurate product counts regularly
- Monitor all item presentations as they are conducted
- Complete activity reports daily using company template
- Log all deliveries and vendor visits as they happen
- Follow security protocols and take directives from management and boutique staff
Requirements:
- High school diploma or GED equivalent
- Stable work history in the past 6 years, supplemental jobs acceptable
- Active California Guard Card
- Minimum 1 year experience in a customer service position
- Must undergo a background check and drug screen
What We Offer:
- Competitive pay in the industry
- Uniforms/suit attire provided
- Flexible Schedules
- Paid hands-on training
- Growth opportunities
- Referral rewards program
TO SUCCEED AT METRO ONE:
- Be punctual – arrive on time for each shift
- Maintain a well-groomed and professional appearance
- Maintain an excellent attendance record
- Have excellent interpersonal communication skills in customer service
- High level of awareness, attentiveness, and alertness
- Ability to deescalate situations and remain calm in confrontation
- Capable of standing for long periods of time and exhibiting physical strength
- Astute observation and detailed notetaking/reporting
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