Commercial Lines Account Manager
15 hours ago
We are seeking a highly skilled and experienced Commercial Lines Account Manager to join our team at Kingspoint Insurance Agency. As a key member of our team, you will be responsible for managing a portfolio of commercial insurance clients, providing exceptional customer service, and driving business growth.
Key Responsibilities:- Client Relationship Management: Develop and maintain strong relationships with commercial insurance clients, providing expert advice and guidance on their insurance needs.
- Policy Servicing: Manage the day-to-day servicing of commercial insurance policies, including policy renewals, endorsements, claims, and audits.
- Client Needs Assessment: Conduct thorough assessments of commercial insurance clients' needs, providing tailored solutions and recommendations to ensure their business is adequately protected.
- Quoting and Proposals: Assist in preparing insurance quotes and proposals for commercial clients, working closely with underwriters and other stakeholders to ensure seamless communication and service delivery.
- Account Review: Conduct regular reviews of commercial insurance accounts to ensure accuracy of coverage, identify cross-sell opportunities, and suggest modifications or updates as needed.
- Claims Assistance: Support commercial insurance clients through the claims process, coordinating with insurance carriers and ensuring timely resolution.
- Team Collaboration: Work closely with the sales and underwriting teams to support business development efforts and ensure seamless communication and service delivery.
- Problem-Solving: Proactively identify and resolve any issues related to commercial insurance accounts, billing, or claims in a timely and effective manner.
- 5+ years of experience in commercial lines insurance.
- Insurance license required (CIC, CISR, or other relevant designations are a plus).
- In-depth knowledge of commercial insurance products (e.g., property, liability, workers' compensation, auto, etc.).
- Strong customer service and relationship management skills.
- Ability to work effectively both independently and as part of a team.
- Excellent communication, negotiation, and organizational skills.
- Proficiency in insurance software systems (AMS360, Applied Epic, etc.) and Microsoft Office Suite.
- Strong attention to detail and ability to manage multiple priorities.
- Competitive compensation and benefits package.
- Opportunities for professional growth and development.
- A supportive and inclusive work environment.
- Recognition and rewards for outstanding performance.
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