Commercial Lines Insurance Account Manager

22 hours ago

Houston, Texas, United States USI Insurance Services Full time
Job Summary

We are seeking a highly skilled Commercial Lines Sr. Account Manager to join our team at USI Insurance Services. As a key member of our account management team, you will be responsible for managing 20 to 40 mid-to-large sized Commercial Lines insurance accounts as the day-to-day client contact.

Key Responsibilities
  • Client Support: Provide proactive, personalized support to assigned Commercial Lines clients, ensuring their needs are met and exceeded.
  • Insurance Expertise: Provide insurance technical expertise to clients and other members of the Account Management team, ensuring accurate and timely advice.
  • Renewal Marketing: Responsible for marketing and placement of client Commercial Lines insurance renewals, ensuring seamless transitions and optimal coverage.
  • Client Relationship Management: Manage client renewal expirations and avoid any lapse in coverage, negotiating with carriers on behalf of clients as needed.
  • Policy Management: Process policies, endorsements, and audits as needed, ensuring accuracy and compliance.
  • Cross-Selling: Champion client cross-selling initiatives and develop customer accounts, driving growth and revenue.
  • Internal Representation: Represent client interests in internal USI account strategy meetings, ensuring alignment and effective communication.
  • Administrative Tasks: Delegate administrative client tasks to assigned Account Representatives, ensuring timely and accurate completion.
  • Communication: Respond to underwriters' questions in a timely and professional manner, maintaining a high degree of accuracy in agency management systems.
Requirements
  • Experience: 5+ years of experience in a Commercial Lines agency, with a college degree preferred.
  • Insurance Knowledge: Strong understanding of Property & Casualty insurance, with a must-hold or willingness to earn Property & Casualty insurance license.
  • Industry Designation: Industry designation such as ARM, CIC, CPCU preferred, but not required.
  • Technical Skills: Comfortable with internet-based programs and Microsoft Office products, with knowledge of Sagitta / ImageRight preferred but not required.
  • Teamwork: Able to work in a fast-paced, team environment with minimal instruction, keeping informed about industry information, technology, and trends.
About USI

USI is one of the largest insurance brokerage and consulting firms in the world, with over $2.5 billion in revenue and over 10,000 associates across 200+ offices nationwide. We offer a dynamic personal and professional development culture, investing heavily in our associates and celebrating their growth and success through our one-of-a-kind employee reward and recognition programs.

We are committed to providing a full-suite of competitive benefits for our growing population and its diverse needs, including medical, wellness, dental, and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance, and other unique employer-sponsored and voluntary programs.

We are nationally recognized as a top insurance employer, with awards and recognitions including Insurance Business America's Top Insurance Employers and Business Insurance's Best Places to Work in Insurance.

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