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Customer Service Representative

2 months ago

Roswell, Georgia, United States Firehouse Subs Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Firehouse Subs. As a key member of our restaurant team, you will be responsible for providing exceptional customer service, operating a point of sale system, and maintaining a clean and safe work environment.

Key Responsibilities
  • Customer Service: Greet and serve customers in a friendly and professional manner, ensuring a positive dining experience.
  • Point of Sale Operations: Accurately operate a point of sale system, handle customer transactions, and maintain a clean and organized workspace.
  • Cash Handling: Count and balance cash drawers, reconcile discrepancies, and maintain accurate records.
  • Teamwork: Collaborate with colleagues to achieve sales goals, maintain a clean and safe environment, and support fellow team members as needed.
  • Food Safety and Quality: Maintain a clean and sanitized workspace, adhere to food safety guidelines, and ensure high-quality food products are served to customers.
  • Adaptability: Be flexible and adaptable in a fast-paced environment, willing to learn and take on new responsibilities as needed.
Requirements
  • Excellent Communication Skills: Ability to effectively communicate with customers, colleagues, and management.
  • Basic Math Skills: Ability to accurately handle cash, operate a point of sale system, and perform basic math calculations.
  • Teamwork and Adaptability: Ability to work collaboratively with colleagues, adapt to changing situations, and maintain a positive attitude in a fast-paced environment.
  • Food Safety and Quality: Knowledge of food safety guidelines and ability to maintain a clean and sanitized workspace.
What We Offer
  • Competitive Pay: Competitive hourly wage and opportunities for advancement.
  • Benefits: Eligibility for benefits, including medical, dental, and vision insurance, after a specified period of employment.
  • Opportunities for Growth: Opportunities for career advancement and professional development within the company.