Insurance Customer Service Representative

2 weeks ago


Roswell, Georgia, United States State Farm Insurance Full time
Job Summary

We are seeking a highly skilled and customer-focused Office Representative to join our team at State Farm Insurance. As an Office Representative, you will play a critical role in providing exceptional customer service, processing insurance policy changes, and maintaining accurate customer files.

Key Responsibilities:
  • Assist customers with their insurance needs and provide timely and effective solutions.
  • Process insurance policy changes, updates, and renewals in a timely and accurate manner.
  • Maintain accurate and organized customer files, ensuring compliance with company policies and procedures.
  • Collaborate with team members to achieve office goals and promote a positive and collaborative work environment.
  • Stay updated on insurance industry trends and regulations, and apply this knowledge to provide excellent customer service.
Requirements:
  • High school diploma or equivalent required.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Basic computer skills and proficiency in Microsoft Office.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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