Customer Service Representative
2 months ago
**Position Overview:**
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative at Cliff Wilcox - State Farm Agent. As a key member of our team, you will play a vital role in promoting our premier insurance and financial service products to customers.
Responsibilities:
- Build and maintain strong relationships with customers through proactive follow-up and exceptional customer service.
- Employ a customer-centric approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
- Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
Benefits:
- Competitive salary and commission/bonus structure
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Professional development opportunities
- Abundant opportunities for career advancement within our agency.
Requirements:
- Genuine interest in marketing products and services that align with customer needs and preferences.
- Exceptional communication skills across all channels - written, verbal, and attentive listening.
- A people-centric mindset with a keen eye for detail.
- Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
- Proficiency in learning and navigating computer functions efficiently.
- Collaborative spirit, thriving in a dynamic team environment.
- Bilingual Spanish preferred.
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