Customer Service Representative

7 days ago


Roswell, Georgia, United States Innova Solutions Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Innova Solutions.

Job Summary:

The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment and provide top-notch customer service.

Key Responsibilities:
  • Maintain daily contact with key client contacts and perform data entry/order processing within specified systems.
  • Document and report on the status of pending inquiries regarding account problems, as well as make outgoing phone calls.
Requirements:
  • Bachelor's degree or 8+ years of equivalent experience.
  • 1 year of SAP experience on the order management side.
What We Offer:

Innova Solutions offers a competitive pay range of $17-$18/hour, as well as a comprehensive benefits package, including medical and pharmacy coverage, dental and vision insurance, 401(k), and more.

We are an equal opportunity employer and prohibit any kind of unlawful discrimination and harassment. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [insert contact information].

We encourage all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.



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