Front Desk Host

3 days ago


Pittsburgh, Pennsylvania, United States Ritual House Full time

Job Title: Front Desk Host

We are seeking a friendly and personable Front Desk Host to greet, communicate and accommodate all our guests needs during their visit. The ideal candidate will be the first impression and last impression of our restaurant.

Main Responsibilities:

  • Greet and interact with guests in a warm, friendly and professional manner
  • Provide exceptional service by listening, communicating and responding to guests needs
  • Use computer system to check in/out guests and make reservations for guests
  • Be able to answer phone calls, and execute all front desk operations
  • Know all safety, security and emergency procedures
  • Communicate guest information to food servers, server assistants and bartenders

Required Skills:

  • History as a front desk or related hospitality experience
  • High School Diploma/ GED
  • 1+ years customer service experience required
  • Familiarity with computer or restaurant software (training will be provided)
  • Ability to communicate in person and on the phone
  • Organized and detail-oriented
  • Ability to work in fast-paced environments
  • Customer service experience

Benefits:

  • Competitive salary: $40,000 - $50,000 per year
  • Growth opportunities available


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