Front Desk Associate

2 days ago


Pittsburgh, Pennsylvania, United States Hampton Inn & Suites Pittsburgh Full time
Front Desk Associate Job Description

We are seeking a highly motivated and organized Front Desk Associate to join our team at the Hampton Inn & Suites Pittsburgh. The ideal candidate will have excellent communication and customer service skills, as well as the ability to work effectively in a fast-paced environment.

Job Summary:
  • $15.00 per hour
  • PART-TIME position with OPEN AVAILABILITY NEEDED
  • 11PM-7AM shifts available

The Front Desk Associate is responsible for providing exceptional guest service, handling room reservations, and ensuring that all guests have a memorable stay. This role requires strong problem-solving skills, attention to detail, and the ability to multitask in a high-pressure environment.

Responsibilities:
  • Registration and check-in of guests
  • Handling room reservations and requests
  • Maintaining accurate records and performing administrative tasks
  • Providing information and assistance to guests regarding hotel services, facilities, and local area attractions
Requirements:
  • High School diploma or equivalent required; College course work in related field helpful
  • Experience in a hotel or related field preferred
  • Excellent communication and customer service skills
  • Ability to work effectively in a fast-paced environment
  • Strong problem-solving skills and attention to detail
Benefits:
  • Competitive hourly rate of $15.00
  • Daily Pay option
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan


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