Service Engineering Specialist
2 weeks ago
At Barry-Wehmiller, we lead the way in delivering innovative solutions in the engineering and manufacturing sectors, particularly in packaging technology. Our global footprint includes nine manufacturing facilities and a dedicated team of over 12,000 professionals committed to excellence. We take pride in being a reliable partner for our clients worldwide, with installations across more than 50 countries. Our extensive portfolio encompasses advanced packaging automation, labeling, and converting solutions tailored for various industries, including food and beverage, pharmaceuticals, and consumer goods.
Position Overview:
Barry-Wehmiller Companies Inc is seeking a Service Engineering Specialist to join our team. This role is pivotal in ensuring our clients receive exceptional technical support and service for their packaging systems. Our service network is designed to cater to a diverse clientele across multiple sectors, including Automotive, Beverage, Food, and Pharmaceutical industries.
Key Responsibilities:
Safety Management
- Ensure a safe working environment by adhering to safety protocols and maintaining cleanliness.
- Proactively identify and address safety concerns, reporting issues to management.
- Participate in safety initiatives and training programs.
- Diagnose and repair mechanical, electrical, and software issues on customer equipment.
- Assist with the installation and commissioning of new machinery.
- Provide training to customer personnel on equipment operation and maintenance.
- Foster strong relationships with clients to enhance service delivery.
- Perform additional tasks as required.
- Contribute to the implementation of best practices aligned with our operational excellence framework.
- Maintain organized workspaces and suggest improvements for operational efficiency.
- Develop and utilize standard operating procedures.
- Conduct all activities with integrity, fairness, and respect.
- Exhibit teamwork and collaboration in all interactions.
- Show enthusiasm for learning and adapting to new processes.
- Associate degree in electro-mechanical technology or equivalent experience.
- Minimum of 3 years of relevant experience in a technical support role.
- Strong understanding of mechanical and electrical systems.
- Excellent interpersonal skills and customer service orientation.
- Experience with PLC programming and troubleshooting.
- Familiarity with variable frequency drives and pneumatic systems.
- Basic proficiency in Microsoft Office applications.
- Valid driver's license and willingness to travel as needed.
- Authorization to work in the United States is required.
- Ability to stand, walk, and move around for extended periods.
- Capability to lift and carry items up to 50 lbs.
- Exposure to typical manufacturing environment conditions.
At Barry-Wehmiller, we value diverse experiences and perspectives. We encourage all qualified candidates to apply, as we believe that our differences drive innovation and excellence.
Barry-Wehmiller is an equal opportunity employer. M/F/D/V. This organization utilizes E-Verify for employment eligibility verification.
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