Membership Development Associate

3 weeks ago


Beverly, Massachusetts, United States Gold's Gym Full time
About Us

Gold's Gym SoCal and its affiliated clubs are growing fast, and we're looking for talented individuals who can help us provide world-class service to our guests and members.


Job Description

As a Membership Development Associate, you'll work closely with our Membership Sales Manager to drive membership sales, build strong relationships with our members, and ensure they receive exceptional customer service.


Key Responsibilities
  1. Partner with Membership Sales Manager to develop and implement strategies to drive membership sales and retain existing members.
  2. Engage members through various fitness offerings, including personal training, group exercise classes, and digital content.
  3. Provide excellent customer service, ensuring members receive a friendly greeting/check-in and prompt attention to their needs.
  4. Maintain accurate records of member interactions and communicate effectively with team members and management.
  5. Contribute to a positive and inclusive work environment by demonstrating a commitment to our values and mission.

Requirements
  • Ability to analyze data and make informed decisions.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and conflict resolution skills.
  • High school diploma or equivalent required; college degree preferred.
  • Bilingual preferred.
  • Current CPR Certification required.

What We Offer
  • Competitive salary: $16.00 per hour.
  • Opportunities for professional growth and development.
  • A supportive and inclusive work environment.
  • Free gym memberships and discounts.
  • John Hancock 401k and Aflac supplemental insurances.


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