Membership Development Associate
3 weeks ago
Gold's Gym SoCal and its affiliated clubs are growing fast, and we're looking for talented individuals who can help us provide world-class service to our guests and members.
Job Description
As a Membership Development Associate, you'll work closely with our Membership Sales Manager to drive membership sales, build strong relationships with our members, and ensure they receive exceptional customer service.
Key Responsibilities
- Partner with Membership Sales Manager to develop and implement strategies to drive membership sales and retain existing members.
- Engage members through various fitness offerings, including personal training, group exercise classes, and digital content.
- Provide excellent customer service, ensuring members receive a friendly greeting/check-in and prompt attention to their needs.
- Maintain accurate records of member interactions and communicate effectively with team members and management.
- Contribute to a positive and inclusive work environment by demonstrating a commitment to our values and mission.
Requirements
- Ability to analyze data and make informed decisions.
- Excellent communication and interpersonal skills.
- Strong problem-solving and conflict resolution skills.
- High school diploma or equivalent required; college degree preferred.
- Bilingual preferred.
- Current CPR Certification required.
What We Offer
- Competitive salary: $16.00 per hour.
- Opportunities for professional growth and development.
- A supportive and inclusive work environment.
- Free gym memberships and discounts.
- John Hancock 401k and Aflac supplemental insurances.
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