Retail Experience Specialist

3 days ago


Beverly, Massachusetts, United States Drybar Shops Full time
Join the Drybar Team

About Us:

Drybar is a blow dry-only bar that has perfected the art of blowouts. Our philosophy is simple: focus on one thing and be the best at it. At Drybar, we're passionate about providing an exceptional customer experience and are seeking talented Retail Experience Specialists to join our team.

Salary: $16-18 per hour (competitive compensation plan)

About the Role:

We're looking for skilled Customer Service Professionals who can provide top-notch service to our clients. As a Retail Experience Specialist, you'll work closely with our team to deliver an unforgettable experience for every guest. Your passion for delivering exceptional customer service will shine through in your interactions with our clients.

Key Responsibilities:

  • Provide outstanding customer service to ensure a positive experience for every guest.
  • Work collaboratively with the team to maintain a clean, organized, and welcoming environment.
  • Stay up-to-date on product knowledge and promotions to effectively assist clients with their needs.
  • Meet or exceed sales targets by providing excellent service and making personalized recommendations.

Requirements:

  • 1+ years of experience in a fast-paced, customer-centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position).
  • Previous experience with Point of Sale Systems strongly preferred.
  • High school diploma or equivalent.
  • Ability to work at a sustained, fast pace.
  • Excellent problem-solving and troubleshooting skills.
  • Track record in providing over-the-top, amazing customer service.

Benefits:

  • Competitive compensation plan with potential to make between $16-18 per hour.
  • Free monthly services.
  • Membership sales bonus.
  • Flexible hours.
  • Discounts on all retail products.
  • Clear career path to grow as a professional.
  • Ongoing training.


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