Personalized Service Representative

2 days ago


Beverly, Massachusetts, United States Gold's Gym Full time
Customer Success Representative Job Opening

We are seeking a Customer Success Representative to join our team at Gold's Gym. In this role, you will be responsible for delivering exceptional customer service and driving membership sales.

About the Role:

  • We offer a competitive salary of $16.00 per hour, which reflects the value we place on our sales team members.
  • You will work closely with our Membership Sales Manager to develop and implement effective sales strategies that meet our business goals.
  • Your primary focus will be on building strong relationships with our members, understanding their fitness needs, and providing personalized solutions to help them achieve their goals.

Key Responsibilities:

  • Promote Gold's Gym services and products to potential members through various channels, including in-club promotions, community outreach, and social media.
  • Analyze sales data and identify areas for improvement to optimize sales performance.
  • Collaborate with our marketing team to develop targeted campaigns that drive membership sales and retention.

Requirements:

  • A positive attitude, excellent communication skills, and a passion for delivering exceptional customer service.
  • Ability to work in a fast-paced environment, prioritize tasks, and meet sales targets.
  • Strong analytical skills, with experience working with sales data and metrics.

Benefits:

  • Ongoing training and development opportunities to enhance your sales skills and knowledge of the fitness industry.
  • A dynamic and supportive work environment, with regular feedback and coaching from our experienced team leaders.
  • The chance to work with a leading brand in the fitness industry, with a reputation for excellence and innovation.


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