Service Advisor

2 days ago


West Boylston, Massachusetts, United States Camping World Full time
Camping World Service Advisor / Internal Advisor Job Description

Camping World is seeking a highly skilled Service Advisor / Internal Advisor to join our growing team. As an Internal Advisor, you will play a crucial role in initiating and processing requests for repair services from internal customers, providing administrative support to the Service Department, and keeping customers informed of work progress.

Key Responsibilities:

  • Determine specialized product needs and services by working directly with customers
  • Suggest add-on sales to increase average transactions
  • Provide price estimates for designated installations prior to scheduling appointments
  • Keep customers apprised of work progress

Requirements:

  • A minimum of one year of service experience is preferred
  • Previous RV product or camping lifestyle experience
  • Ability to work daily on a computer and perform internet searches as needed
  • Excellent organization and follow-up skills are required
  • The ability to follow department procedures and policies
  • Valid driver's license
  • May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
  • Periods of standing, stooping, crawling, and bending

What We Offer:

  • Competitive pay range: $18 - $21 per hour plus potential for commission and overtime variable pay
  • Full-time associates offered comprehensive benefit package including medical, dental, vision, PTO, 401k, and more
  • Part-time associates offered access to dental & vision coverage

Camping World is an equal employment opportunity employer. We are committed to providing a diverse and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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