Collector of Patient Accounts
7 days ago
We are seeking a highly skilled Collector of Patient Accounts to join our team at Keck Medicine of USC. As a key member of our revenue cycle team, you will be responsible for managing patient accounts from discharge through billing edits to contract management, ensuring timely and accurate reimbursement for hospital services.
Key Responsibilities- Manage patient accounts from discharge through billing edits to contract management, ensuring timely and accurate reimbursement for hospital services.
- Utilize technical knowledge of billing and collections for Medicare, Medi-Cal, and local Medi-Cal entities to identify opportunities for improvement and develop effective solutions.
- Perform all necessary functions to appropriately bill and follow up on accounts, including appeals and liquidation of accounts payable.
- Actively contact payers by phone or mail to resolve delayed or underpaid payments.
- Handle customer calls and payer inquiries accurately regarding charge inquiries, account status, and other related matters.
- Process correspondence within the established timeline of 5 days from receipt.
- Resolve credit balance accounts and underpayments in a timely manner, ensuring all accounts are paid per contracted rate.
- Knowledge of all contract payers, rates, and agreements, ensuring accurate insurance coding is utilized.
- Properly evaluate reimbursement amounts to ensure maximum payment is received for all services provided, appealing underpayments when necessary.
- Place calls to health plans or check insurance contracts websites to obtain patient eligibility information, update insurance, and forward claims to medical groups as needed.
- Have a clear understanding of the payer matrix of financial responsibility and utilize this knowledge to perform appropriate follow-up on accounts.
- Enter accurate documentation online to record activity on patient accounts, including expected reimbursement amounts when calculated manually.
- Use initiative to resolve problems with appropriate action and follow-through, including documentation when involved in patient/department issues.
- Identify existing problems in the workflow and utilize resources available to maintain a productive workflow.
- Accommodate changes in workload within the department by assisting others, keeping the supervisor informed of any problems that may interfere with work completion.
- Adapt to changes in unusual circumstances, promote cooperation, and minimize disruption to the working environment.
- Participate in review, revising, and developing policies and procedures for the department.
- Previous collection experience.
- Working knowledge of laws governing collections efforts, insurance, and medical terminology, and reimbursement procedures.
- Medical services collections and computerized billing systems such as IDX.
- High school or equivalent.
Hourly Rate Range: $22.00 - $34.18
-
Collector and Account Manager
7 days ago
Alhambra, California, United States Keck Medicine of USC Full timeJob SummaryKeck Medicine of USC is seeking a highly skilled Collector and Account Manager to join our team. As a key member of our revenue cycle team, you will be responsible for managing patient accounts from discharge through billing edits to contract management, ensuring timely and accurate collection of expected contract amounts.Key...
-
Collector
4 weeks ago
Alhambra, California, United States Keck Medicine of USC Full timeJob SummaryWe are seeking a highly skilled Collector to join our team at Keck Medicine of USC. As a Collector, you will be responsible for managing patient accounts from discharge through billing edits to contract management, ensuring timely and accurate collection of expected contract amounts.Key ResponsibilitiesManage patient accounts from discharge...
-
Patient Account Specialist
7 days ago
Alhambra, California, United States Keck Medicine of USC Full timeJob SummaryKeck Medicine of USC is seeking a highly skilled Collector and Account Manager to join our team. As a key member of our revenue cycle team, you will be responsible for managing patient accounts from discharge through billing edits to contract management, ensuring timely and accurate collection of expected contract amounts.Key...
-
Government Collector/Appeals Specialist
3 weeks ago
Alhambra, California, United States Keck Medicine of USC Full timeJob SummaryThe Government Collector/Appeals Specialist will play a critical role in managing patient accounts from discharge through billing edits to contract management, ensuring timely collection of expected contract amounts. This position requires a strong understanding of governmental payer requirements and billing standards.Key ResponsibilitiesManage...
-
Government Collector/Appeals Specialist
4 weeks ago
Alhambra, California, United States Keck Medicine of USC Full timeJob SummaryWe are seeking a highly skilled Government Collector/Appeals Specialist to join our team at Keck Medicine of USC. As a key member of our revenue cycle team, you will be responsible for managing patient accounts from discharge through billing edits to contract management, ensuring timely and accurate payment from governmental payers.Key...
-
Account Representative
3 weeks ago
Alhambra, California, United States Keck Medicine of USC Full timeJob SummaryThe Account Representative provides administrative support to the Consolidated Billing Office (CBO). This role involves providing data entry, research, and project support in assigned units, working as a member of the billing team to ensure smooth operational flow and optimum customer satisfaction. The Account Representative ensures that all...
-
Patient Access Liaison
6 days ago
Alhambra, California, United States Keck Medicine of USC Full timeJob SummaryWe are seeking a highly skilled Patient Access Liaison to join our team at Keck Medicine of USC. As a key member of our Patient Access Center, you will serve as the primary point of contact for patients and families seeking access to our academic medical centers and healthcare services.Key ResponsibilitiesProvide exceptional customer service and...
-
Patient Access Liaison I
3 weeks ago
Alhambra, California, United States Keck Medicine of USC Full timeJob SummaryWe are seeking a highly skilled Patient Access Liaison I to join our team at Keck Medicine of USC. As a key member of our Patient Access Center, you will serve as the primary point of contact for patients and families seeking access to our academic medical centers and health sciences campus.Key ResponsibilitiesProvide exceptional customer service...
-
Patient Access Liaison Specialist
4 weeks ago
Alhambra, California, United States inSync Staffing Full timeJob SummaryWe are seeking a highly skilled Patient Access Liaison II to join our team at inSync Staffing. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring seamless access to our academic medical centers.Key ResponsibilitiesAnswer and direct incoming and outgoing telephone calls, electronic messages,...
-
Accounting Manager
4 weeks ago
Alhambra, California, United States Astrana Health Full timeAbout the RoleAstrana Health is seeking an experienced Accounting Manager to lead our financial operations team. As a key member of our finance department, you will be responsible for managing day-to-day accounting operations, ensuring accurate financial reporting, and maintaining compliance with accounting standards.Key ResponsibilitiesFinancial Planning...
-
Patient Access Liaison I
4 weeks ago
Alhambra, California, United States Keck Medicine of USC Full timeJob SummaryWe are seeking a highly skilled Patient Access Liaison I to join our team at Keck Medicine of USC. As a key member of our patient access team, you will serve as the primary point of contact for patients and families seeking access to our academic medical centers and healthcare services.Key ResponsibilitiesAccess and Referral Coordination: Respond...
-
Patient Access Liaison I
1 month ago
Alhambra, California, United States Keck Medicine of USC Full timeJob Summary:The Patient Access Liaison I is a key member of the Keck Medicine of USC team, responsible for providing exceptional patient access and referral services. This role requires a high level of customer service, communication, and organizational skills to ensure seamless interactions with patients, families, and healthcare providers.Key...
-
Financial Director
3 days ago
Alhambra, California, United States Alhambra Hospital Medical Center Full timeJob Title: ControllerUnder the direction of the CEO and CFO, the candidate will be responsible for overseeing and directing general accounting, accounts payable, payroll, and patient financial services to ensure the accuracy of the financial statements. The candidate will also work closely with upper management to identify areas to maximize profitability and...
-
Senior Licensed Vocational Nurse
2 weeks ago
Alhambra, California, United States University of California Full timeJob SummaryWe are seeking a skilled Senior Licensed Vocational Nurse to join our team at the University of California. In this role, you will provide direct patient care to a diverse patient population within our Medicine practice, working closely with faculty physicians, fellows, residents, medical students, nursing staff, patient services staff, and...
-
Senior Licensed Vocational Nurse
7 days ago
Alhambra, California, United States University of California Full timeJob SummaryWe are seeking a skilled Senior Licensed Vocational Nurse to join our team at the University of California. In this role, you will provide direct patient care to a diverse patient population within our Medicine practice, working closely with faculty physicians, fellows, residents, medical students, nursing staff, patient services staff, and...
-
Licensed Practical Nurse
2 weeks ago
Alhambra, California, United States University of Southern California Full timeThe Department of Family Medicine at the University of Southern California's Keck School of Medicine delivers comprehensive care to families across generations and lifetimes. Our mission is to enhance the quality of life for underserved and vulnerable patients while providing education and training in family medicine. As a member of our team, you will have...
-
Clinical Operations Specialist
2 weeks ago
Alhambra, California, United States University of Southern California Full timeJoin Our Team at the University of Southern CaliforniaThe Department of Family Medicine at the Keck School of Medicine of USC provides comprehensive care for individuals and families across generations and lifetimes.We strive to enhance the quality of life for underserved and vulnerable patients while delivering exceptional patient care and education. Our...
-
Clinical Pharmacy Technician
3 weeks ago
Alhambra, California, United States University of Southern California Full timeJob Title: Clinical Pharmacy TechnicianWe are seeking a highly skilled Clinical Pharmacy Technician to join our team at the University of Southern California. As a Clinical Pharmacy Technician, you will play a critical role in supporting medication management services for our Virtual Pharmacist Care Center (VPCC).Key Responsibilities:Support pharmacists in...
-
Licensed Vocational Nurse
4 weeks ago
Alhambra, California, United States University of Southern California Full timeJob Title: Licensed Vocational Nurse - Street MedicineWe are seeking a skilled Licensed Vocational Nurse to join our team at the University of Southern California's Keck School of Medicine. As a member of our Street Medicine team, you will play a critical role in providing high-quality care to the unsheltered homeless population in Los Angeles.Key...
-
Clinical Staff Pharmacist
3 weeks ago
Alhambra, California, United States University of Southern California Full timeJob Title: Clinical Staff PharmacistWe are seeking a highly skilled Clinical Staff Pharmacist to join our team at the University of Southern California (USC) Mann School of Pharmacy and Pharmaceutical Sciences. As a Clinical Staff Pharmacist, you will play a critical role in providing medication management services for our Virtual Pharmacist Care Center...
