Hotel Operations Supervisor

3 days ago


Norfolk, Virginia, United States Charter Senior Living Full time
Key Responsibilities

This is an exciting opportunity for an experienced hospitality professional to take on a leadership role and drive excellence in front office operations. The Front Office Manager will be responsible for:

  • Supervising and mentoring front desk staff to ensure high standards of service delivery.
  • Managing cash handling procedures, including handling transactions, balancing cash drawers, and maintaining accurate records.
  • Coordinating room assignments, check-ins, and check-outs to ensure seamless guest experiences.
  • Providing exceptional customer service, responding to guest complaints, and resolving issues promptly.

The successful candidate will be a natural leader with excellent communication and interpersonal skills, able to build strong relationships with colleagues and guests alike.



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