Property Operations Manager
1 day ago
Job Title: Property Operations Manager
Job Summary:
A key role at Wyndham Garden Norfolk Downtown, the Property Operations Manager oversees daily hotel operations, ensuring seamless guest experiences, and optimal departmental performance.
Key Responsibilities:
- Maintain accurate financial records and control departmental expenses.
- Supervise and motivate staff to achieve hotel goals and objectives.
- Develop and implement effective strategies to drive revenue growth and maximize profitability.
- Ensure compliance with company policies, procedures, and brand standards.
- Conduct regular inspections to maintain high-quality standards in guest rooms, public areas, and facilities.
- Collaborate with departments to resolve issues, improve communication, and enhance guest satisfaction.
- Manage vendor relationships, negotiate contracts, and optimize procurement processes.
- Develop and implement training programs to enhance staff skills and performance.
Requirements:
- 2-year college degree preferred.
- Minimum 5 years of experience in hotel management.
- Proven track record of achieving operational excellence and revenue growth.
- Excellent communication, leadership, and problem-solving skills.
- Ability to analyze data, identify areas for improvement, and implement strategic changes.
About Us:
Wyndham Garden Norfolk Downtown is a dynamic hotel management company committed to delivering exceptional guest experiences and driving business success.
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