Housekeeping Operations Supervisor
3 weeks ago
We are a dynamic hospitality company dedicated to delivering exceptional guest experiences through our commitment to quality and service. Our team members are passionate about providing warm and welcoming environments that exceed our guests' expectations.
We are seeking a highly motivated and results-driven Housekeeping Operations Supervisor to join our team. As a key member of our hotel operations, you will be responsible for overseeing the day-to-day activities of the housekeeping department, ensuring that all aspects of the job are completed efficiently and effectively.
Responsibilities:
- Supervise housekeeping staff and coordinate their activities
- Conduct regular room inspections and quality control checks
- Respond to guest requests and complaints in a timely and courteous manner
- Maintain accurate records and reports on departmental performance
- Collaborate with other departments to achieve seamless guest experiences
Requirements:
- Minimum 2 years of experience in hotel or related field
- Supervisory experience preferred
- Strong communication and problem-solving skills
- Ability to work well under pressure and adapt to changing situations
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