Cupcake Team Lead
5 days ago
Cupcakin' Bake Shop is a leading bakery that specializes in creating delicious cupcakes. We are seeking a highly skilled and motivated Store Operations Manager to join our team.
Job DescriptionThe Store Operations Manager will be responsible for assisting the management team with daily store operations, including managing front-of-house inventory, providing exceptional customer service, and ensuring a clean and organized workspace.
Responsibilities- Support the Store Manager in various store tasks, including managing staff, maintaining inventory, and handling customer complaints.
- Maintain a high level of customer satisfaction by consistently engaging with customers and addressing their needs promptly.
- Monitor and report on daily sales, inventory levels, and employee performance.
- Collaborate with the Store Manager to develop and implement strategies to improve store operations and increase sales.
- Perform other duties as assigned by the Store Manager.
To be successful in this role, you must have:
- A passion for delivering exceptional customer service and building strong relationships with customers.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and stakeholders.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- A keen eye for detail and a commitment to maintaining a clean and organized workspace.
- Able to work independently and as part of a team, with a flexible approach to working hours and availability.
We offer a competitive salary of $40,000 per annum, plus additional benefits, including:
- Discounts on all Cupcakin' Bake Shop products.
- Opportunities for professional development and career advancement.
- A fun and dynamic work environment.
- A generous paid time off policy.
In this role, you will:
- Assist the Store Manager with daily store tasks, including managing staff, maintaining inventory, and handling customer complaints.
- Provide exceptional customer service, consistently engaging with customers and addressing their needs promptly.
- Monitor and report on daily sales, inventory levels, and employee performance.
- Collaborate with the Store Manager to develop and implement strategies to improve store operations and increase sales.
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