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Sports-Minded Customer Support Specialist

4 weeks ago

Sugar Land, Texas, United States Prosper Consultants Inc. Full time
Job Overview

At Prosper Consultants Inc., we're seeking a highly skilled Sports-Minded Customer Support Associate to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support to customers, addressing their inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Provide fast, friendly, and personalized support to customers via phone, email, or chat
  • Assess customer needs, provide solutions, and ensure customer satisfaction
  • Collaborate with cross-functional teams to resolve complex customer issues
  • Develop and maintain knowledge of our products and services to provide expert advice to customers
  • Meet or exceed performance metrics and quality standards

Requirements:

  • 1-2 years of experience in customer service, sales, or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong analytical and technical skills
  • Results-driven and customer-focused mindset

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A fun and collaborative team culture

We're passionate about delivering exceptional customer experiences and are looking for talented individuals who share our commitment to excellence. If you're a motivated and customer-focused professional, we encourage you to apply for this exciting opportunity.