Guest Services Agent
2 weeks ago
Position: Hotel Front Desk Representative
Note: Prior experience in hotel front desk operations is required.
We are seeking a dedicated individual who is passionate about ensuring Guest Service Excellence to become a vital part of our Front Desk Team at Wyndham Property. The ideal candidate will possess outstanding communication abilities and be adept at managing guest interactions with professionalism and courtesy. Reliability and the ability to work effectively both independently and as part of a team are essential.
Key Responsibilities
- Oversee the reservation management process.
- Facilitate guest check-ins and check-outs, processing payments and necessary deposits.
- Complete all required online training modules.
- Collaborate effectively with fellow team members.
- Coordinate with housekeeping to ensure guest rooms are prepared and available for occupancy.
- Ensure all clean and vacant rooms are accurately recorded in the system.
- Address and resolve all guest inquiries and concerns.
- Respond to incoming calls regarding rates, availability, amenities, loyalty programs, and special requests.
- Process reservations and secure them with credit card guarantees.
- Conduct tours of event spaces for prospective clients on behalf of the Corporate Sales Manager.
- Assist guests by providing recommendations for local dining and shopping options.
Required Qualifications
- A minimum of 2 years of experience in hotel front desk roles.
- Strong customer service, interpersonal, organizational, and time management skills.
- A collaborative team player who can work harmoniously with all departments.
- Comfortable assisting guests both over the phone and in person.
- Demonstrated problem-solving abilities.
- Must maintain a professional appearance and demeanor.
- Reliable transportation is necessary, along with punctuality for scheduled shifts.
- Experience with Synexis is preferred.
- This position requires flexibility for alternating shifts throughout the week.
-
Guest Services Coordinator
1 week ago
Warner Robins, Georgia, United States Wyndham Property Full timeFront Office Representative:PRIOR HOTEL FRONT DESK EXPERIENCE IS REQUIRED We are seeking a dedicated individual who is passionate about ensuring Guest Satisfaction to become a part of our Front Office Team. The ideal candidate will possess outstanding communication abilities and demonstrate professionalism while addressing guest inquiries and concerns....
-
Guest Services Coordinator
1 week ago
Warner Robins, Georgia, United States Wyndham Property Full timeFront Office Associate:PRIOR HOTEL FRONT DESK EXPERIENCE IS REQUIRED We are seeking a dedicated individual focused on enhancing Guest Satisfaction to become a vital part of our Front Office Team. The ideal candidate will possess outstanding communication abilities and demonstrate professionalism in managing guest interactions. Reliability and the ability to...
-
Financial Services Representative
1 week ago
Warner Robins, Georgia, United States Andy Thomas - State Farm Agent Full timePosition OverviewAre you interested in the opportunity to manage your own business? Consider a role within the office of Andy Thomas - State Farm Agent. As a valued member of our agency, you will gain insights into the responsibilities of a State Farm Agent. Your role will involve cultivating and nurturing customer relationships within the community to...
-
Financial Services Representative
1 week ago
Warner Robins, Georgia, United States Andy Thomas - State Farm Agent Full timePosition OverviewAre you interested in the opportunity to manage your own business? Consider a role within the office of Andy Thomas - State Farm Agent. As part of our agency team, you will gain valuable insights into what it takes to be a State Farm Agent. Your primary focus will be on cultivating and nurturing customer relationships within the community to...
-
Warner Robins, Georgia, United States Andy Thomas - State Farm Agent Full timePosition OverviewAre you interested in pursuing a career in the insurance and financial services industry? As a member of the Andy Thomas - State Farm Agent team, you will have the opportunity to gain hands-on experience in a dynamic and fast-paced environment. You will work closely with the agent to develop and maintain customer relationships, promote State...
-
Financial Services Representative
2 weeks ago
Warner Robins, Georgia, United States Ryan Lyons - State Farm Agent Full timeJoin the Team at Ryan Lyons - State Farm AgentWe are seeking a motivated and enthusiastic individual to become a part of our thriving team as a Financial Services Representative. If you have a passion for delivering outstanding customer experiences and enjoy engaging in insightful discussions, this opportunity is tailored for you.Key Responsibilities:Adopt a...
-
Warner Robins, Georgia, United States Andy Thomas - State Farm Agent Full timePosition OverviewAre you looking to launch a successful business career? Consider joining the team at Andy Thomas - State Farm Agent as a key member of our agency team. In this role, you will have the opportunity to develop and build customer relationships within the community to promote State Farm products, including auto, home, and life insurance.Key...
-
Warner Robins, Georgia, United States Andy Thomas - State Farm Agent Full timeJob OverviewAre you looking for a challenging and rewarding career in the insurance and financial services industry? As a member of the Andy Thomas - State Farm Agent team, you will have the opportunity to develop your skills and experience in a dynamic and fast-paced environment.Key ResponsibilitiesLead Generation and DevelopmentIdentify and pursue new...
-
Warner Robins, Georgia, United States Ryan Lyons - State Farm Agent Full timeExciting Opportunity with Ryan Lyons - State Farm AgentWe are seeking a dynamic and customer-focused individual to join our successful State Farm Agent team as an Insurance and Financial Services Professional. If you are passionate about delivering exceptional customer service and enjoy engaging in meaningful conversations, then this role is perfect for...
-
Laundry Service Specialist
1 week ago
Warner Robins, Georgia, United States Hilton Garden Inn Full timeJob OverviewWe are seeking a dedicated and diligent laundry service specialist who is passionate about ensuring our guests enjoy a remarkable experience at our establishment. As a laundry service specialist, you will be responsible for a range of tasks including washing, ironing, pressing, and folding linens. Excellent communication skills are essential as...
-
Laundry Service Specialist
1 week ago
Warner Robins, Georgia, United States Hilton Garden Inn Full timeJob OverviewWe are seeking a dedicated and diligent laundry service specialist who is passionate about ensuring our guests enjoy a remarkable experience at our establishment. The ideal candidate will handle a range of responsibilities including washing, ironing, pressing, and folding linens, while also engaging with guests to create a welcoming...
-
Laundry Service Specialist
2 weeks ago
Warner Robins, Georgia, United States Hilton Garden Inn Full timeJob OverviewWe are seeking a dedicated and diligent laundry service specialist who is passionate about ensuring our guests enjoy a remarkable experience at our establishment. The ideal candidate will be responsible for a range of duties including washing, ironing, pressing, and folding linens. Strong interpersonal skills are essential for interacting with...
-
Experienced Hotel Front Desk Associate
1 week ago
Warner Robins, Georgia, United States Home2 Suites Full timeJob SummaryWe are seeking a highly skilled and customer-focused Hotel Front Desk Clerk to join our team at Home2 Suites. As a key member of our guest services team, you will be responsible for delivering exceptional service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Guest Services: Greet and check-in guests, manage room...
-
Customer Service Representative
3 days ago
Warner Robins, Georgia, United States Chicken Salad Chick Full timeAbout UsChicken Salad Chick is a fast-growing restaurant chain that prides itself on serving high-quality food and providing exceptional customer service. We are committed to creating a welcoming and inclusive environment for our guests and team members alike.Job SummaryWe are seeking a skilled and enthusiastic Customer Service Representative to join our...
-
Bar Service Specialist
2 weeks ago
Warner Robins, Georgia, United States Hilton Garden Inn Full timeAt Hilton Garden Inn, we are seeking a Bar Service Specialist who embodies a friendly and engaging customer service approach, ensuring that all guests enjoy a delightful experience at our bar. Your responsibilities will encompass taking drink orders, crafting a variety of classic and innovative cocktails, providing recommendations for beer and wine, and...
-
Pool Safety and Service Professional
6 days ago
Warner Robins, Georgia, United States CertiTemp Full timeCertiTemp Lifeguard Job DescriptionThe position of the Lifeguard is a seasonal role at CertiTemp, providing Members and Guests with a safe and enjoyable aquatic environment. Our goal is to maintain a clean, well-maintained, and safe aquatic environment in compliance with both club and public health department standards.Responsibilities:To provide a clean,...
-
Culinary Services Associate
2 weeks ago
Warner Robins, Georgia, United States Work For Warriors Georgia Full timePosition Overview Role Summary: The Culinary Services Associate is accountable for the preparation, serving, and cleanup of a diverse range of food offerings for students, staff, and guests. This role adheres to the standards set forth by the Technical College System of Georgia (TCSG) Policy Manual and relevant accreditation guidelines. Compliance with TCSG...
-
Experienced Hotel Front Desk Associate
2 weeks ago
Warner Robins, Georgia, United States Home2 Suites Full timeJob SummaryWe are seeking a highly skilled and customer-focused Hotel Front Desk Associate to join our team at Home2 Suites. As a key member of our guest services team, you will be responsible for delivering exceptional service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Guest Services: Greet and welcome guests, manage guest...
-
Hotel Night Auditor
6 days ago
Warner Robins, Georgia, United States Wyndham Property Full timeJob SummaryWe are seeking a highly skilled and experienced Hotel Night Auditor to join our team at Wyndham Property. As a key member of our front desk team, you will be responsible for ensuring the smooth operation of our overnight shift, providing exceptional guest service, and maintaining the highest standards of quality and professionalism.Key...
-
Room Attendant
2 weeks ago
Warner Robins, Georgia, United States Hilton Garden Inn Full timeJob OverviewWe are seeking a dedicated Room Attendant to enhance guest experiences by maintaining cleanliness and order throughout our facilities. The successful candidate will be responsible for a variety of cleaning tasks aimed at ensuring guest satisfaction.Key Responsibilities:Maintain accurate records of rooms serviced and report any lost items,...