Route Service Manager
23 hours ago
Job Summary
We are seeking a highly skilled and experienced Route Service Manager to join our team at Interstate Battery System of America, Inc. As a key member of our sales and customer service team, you will be responsible for delivering batteries and providing exceptional customer service to our customers and dealers within your designated territory.
Key Responsibilities
- Deliver batteries and provide service to each dealer on your route in a timely and efficient manner.
- Follow all Environmental Health and Safety rules and policies to ensure a safe working environment.
- Establish and maintain strong relationships with our dealers through effective communication and customer service skills.
- Complete all necessary documentation and paperwork in a timely and accurate manner.
- Maintain the cleanliness and organization of your route, including displays and dealer lists.
- Invoice customers for any units that fail to meet warranty standards.
- Rotate batteries to ensure high-quality products and services are consistently delivered.
- Collect and process payments from customers, including cash, checks, and money orders.
- Collect and dispose of used and junk batteries in accordance with company policies.
- Load and unload trucks safely and efficiently.
Requirements
- Must possess a current DOT Medical Certification and maintain a clean driving record.
- Depending on the equipment operated, a Class A or B Commercial Drivers License may be required.
- Prior driving and customer service experience is highly desirable.
- Excellent communication and customer service skills are essential.
- A high school diploma or equivalent is required.
- Ability to read, write, and perform basic math calculations.
Work Environment
- Regularly required to use hands to grasp or handle, talk and hear, stand and walk.
- Specific vision abilities include close vision, depth perception, and ability to adjust focus.
- Ability to regularly lift and/or move 50+ pounds without assistance.
- Exposed to battery warehouse conditions, including moving equipment, mechanical parts, fumes, or airborne particles.
Equal Employment Opportunity
Interstate Battery System of America, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
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