Product Owner

2 weeks ago

Cary, North Carolina, United States Eateam Full time
Job Description:

  • The Product Owner for the Data and Insights team is responsible for managing the team backlog, informing the delivery teams' priorities, and establishing customer insight groups. They will communicate with customers, business managers, and others to ensure product vision is aligned with business objectives.

The Product Owner will understand and anticipate business needs to effectively guide the product development process. They will collaborate frequently with development teams to provide business insight and ensure the team employs and adopts agile practices to enable quality delivery and increase the flow of value.


This role has 4 areas of responsibility:
Primary partner for the Law platform


Engage with customers and/or business partners to understand specific needs, key dependencies, and define the implementation plans supporting vision and roadmaps.

Works with the D&I product manager (PM) to maintain alignment with broader product and platform strategy
Works with PMs, architects, and development teams to understand and maintain alignment with business capabilities
Works with the scrum master (SM) to ensure the team employs and adopts agile practices to enable quality delivery and increase the flow of value
Works with product owners (PO) for other value delivery teams where there are dependencies
Partners with vendors and managed service providers (MSP) to maximize value delivery where possible.
Works with SM and release train engineer (RTE) to propose changes to improve value delivery and presents tradeoffs to PM

Strategic Planning

Acts as the voice of the customer to inform value delivery and sprint prioritization
Plans 3 program increments (PIs) out
Responsible for one or more business capabilities
Defines and responsible for short-term product vision, product roadmap, and application rationalization opportunities
Reviews features for strategic fit and understanding

Value Delivery Planning

Collaborate with primary partners and leverage domain knowledge to identify acceptance criteria, stakeholders, and desired outcomes for features
Accountable for prioritizing the user story backlog
Guides and understands user stories as well as their value drivers
Responsible for reviewing features that come into the Data and Insights product line, collaborates with delivery team and PM to scope and define features

Value Delivery Execution

Communicates change and ensures proper messaging to users and stakeholders
Shares responsibility with the agile team for product delivery against PI objectives
Initial point of escalation to remove value delivery barriers
Works with the D&I PM, architect, dev teams, and MSP to ensure reliability and SLA performance

Align and Inspire

  • Able to weave competing priorities, attitudes, and opinions into an aligned, and common vision. Encourages and emulates creative, outside-the-box thinking to elevate initiatives. Customer-obsessed. Inspires the team to action, through levity, fun, and space for innovation.
Build Relationships

  • Strategically partners and builds new relationships internally and externally to drive value creation and outcomes. Fosters a positive teaming environment and works effectively with diverse stakeholders and cultures across organizational boundaries and levels. Promotes and demonstrates healthy debate and role courage, with a continuous improvement mindset.
Digital Acumen

  • Experience identifying data enablement opportunities to create business value aligned with platform and business goals. Business, Law platform, and industry acumen to effectively weigh values and tradeoffs for technology decisions. Understands the Customer's data landscape complexity and the platform model, intent, and aspirations. Aware of data analytics and data science capabilities to articulate the potential of opportunities. Experience with ServiceNow's Legal Service Delivery module and iManage a plus.
Deliver Results

  • Translates business strategy to action and comfortably navigates through ambiguity and competing priorities to deliver opportunities. Effective working and delivering within a scrum team. Proven track record of delivering results leveraging data or data-related initiatives. Strong Agile experience with rapid decision making and iterative product development.

Professional Skills Required:

  • Effective communication with both business and IT development personnel
  • Leadership abilities to drive and communicate deliverables
  • Strong network building capabilities within the business
  • Experience in product management, including backlog management and feature writing
  • An inquisitive nature with a desire to learn new things

Technical Skills Required:

  • A Bachelor of Science degree is required
  • Knowledge in data products, APIs, ServiceNow, iManage a plus
  • Awareness of Data Architecture Standards.
  • Understanding of the new IT Operating Model, including Digital Platforms and Chapters

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