Medical Communications Specialist

4 weeks ago


Cambridge, Massachusetts, United States Synaptiq Health Ltd Full time
Role Overview

We are seeking a highly motivated and detail-oriented Junior Account Executive to join our team at Synaptiq Health Ltd. As a key member of our client services team, you will play a vital role in managing client accounts and delivering projects smoothly.

Key Responsibilities
  • Provide support to client services team members in the development and delivery of account activities for external customers
  • Attend client teleconferences and, where appropriate, meetings, alongside other members of the account or project team
  • Take responsibility for the delivery of identified account activities; assist with the coordination of schedules for allocated projects or items in conjunction with Account Manager, keeping Account Manager informed of progress
  • Develop and maintain an overview of project budgets and track regularly to ensure cost-effective delivery of projects, reviewing with Account Manager regularly to identify any issues
  • Undertake background research for, assist in development of new business and current account proposals where appropriate
  • Become familiar with the therapeutic areas of projects and develop understanding of client objectives, in addition to growing an understanding of pharmaceutical communications strategies and industry
  • Maintain general knowledge of all Emotive services
  • Perform other account support duties, as assigned
  • Develop and maintain productive working relationships with colleagues at all levels within the company
Requirements
  • Bachelor's degree in medicine, pharmacy, life sciences, marketing or other relevant area
  • Experience in participating and collaborating within teams
  • Ability to establish and maintain effective working relationships with co-workers, managers and clients
  • Exceptional attention to detail
  • Flexible personality and a quick learner who operates with a sense of urgency
  • Strong communication and interpersonal skills, including developing customer service skills
  • Strong capacity for understanding financial activities
  • Good problem-solving skills


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