Senior Manager, Medical Information and Communications

2 days ago


Cambridge, Massachusetts, United States KalVista Pharmaceuticals, Inc. Full time
About the Role

As a Senior Manager, Medical Information and Communications, you will be responsible for developing, reviewing, and updating local medical information content. This role will oversee the day-to-day implementation of the global Medical Information strategy, ensuring the delivery of evidence-based information to both internal and external stakeholders. This role will also support medical communication activities.

Responsibilities
  • Assist with the creation of a comprehensive medical information strategy for KalVista Pharmaceuticals, Inc. and lead implementation efforts.
  • Develop and lead all functional aspects of the Medical Information role.
  • Create, review, and update standard response documents and FAQs.
  • Develop and maintain a comprehensive knowledge database to house SRDs, FAQs, and other essential communications and informational documents.
  • Respond to medical information inquiries in a timely manner, escalating issues where appropriate and ensuring cross-functional communication with key internal stakeholders as necessary.
  • Develop and manage a contact center, monitoring closely for quality and effectiveness.
  • Act as the medical reviewer for all promotional and non-promotional materials.
  • Oversee quality control to ensure all medical information activities comply with regulatory requirements, industry standards, and company policies.
  • Conduct regular audits and quality checks.
  • As needed, participate in the execution of medical communication deliverables.
  • Complete all assigned SOPs and training within designated timeframe and adhere to job-specific SOPs and work instructions.
  • Support medical and scientific discussions, presentations, data exchange, and internal training and education through ongoing dialogue with and support to the field-based teams.
  • Aggregate, analyze, and derive scientifically significant conclusions from shared data and issue reports to relevant stakeholders.
  • Stay up to date on scientific publications and congress activities in the therapy area and circulate relevant papers to stakeholders.
  • Represent KalVista Pharmaceuticals and own the information both for congresses, conferences, and other events.
  • Vendor and contractor management including performance, quality, and budget oversight.
  • Act as a subject matter expert for one or more therapeutic areas (TAs).
  • Proactively develop and update local medical information content that is current, complete, medically accurate, and fair-balanced.
Qualifications
  • 5+ years of experience in Medical Information services for the pharmaceutical industry.
  • Launch experience preferred.
  • Thorough understanding of the medical/promotional review process.
  • Demonstrated experience providing medical review of MLR materials.
  • Experience using and implementing medical information databases and supporting software.
  • Experience developing and distributing scientific materials pertaining to pharmaceuticals.
  • Proficient in medical writing for medical information response documents.
  • Ability to summarize medical literature/accurately and appropriately (creating medical information response documents that are accurate, current, scientifically fair-balanced, and of high quality).
  • Outstanding communication skills to relay complex information in a comprehensive way to both internal and external audiences.
  • Travel up to 10%.


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