Service Coordinator

3 days ago


Bessemer, Alabama, United States Aux Home Services Full time
About Aux Home ServicesOur company, Aux Home Services, is a trusted provider of heating, cooling, plumbing, and electrical solutions to homes across Jefferson and Shelby counties. Founded in 1987 by Phil Smitherman, a U.S. Navy veteran, we draw inspiration from the Navy's Auxiliary forces, ensuring your home operates smoothly like a well-maintained vessel.

We believe in open doors and easy connections, fostering an environment where every team member feels valued and heard. Communication flows freely, encouraging the sharing of ideas and concerns. This approach creates a supportive and inclusive workplace where everyone can thrive and succeed.

We are committed to punctuality, cleanliness, and transparent pricing, setting us apart in delivering top-notch service experiences. Our customer-centric approach ensures that we go above and beyond to exceed expectations, making a meaningful impact on our valued customers' lives every day.

Aux Home Services offers competitive pay with a salary range of $37,500.00-$42,000.00 yearly, as well as performance-based bonuses. Our comprehensive benefits package includes medical, dental, vision, 401(k), employee discounts, and more. We also offer paid holidays and PTO, job training, and opportunities for growth and development.

Job DescriptionThe Service Coordinator will be responsible for coordinating and scheduling service appointments for HVAC and electrical technicians, ensuring efficient utilization of resources and timely response to customer requests. This role requires excellent communication skills, strong organizational abilities, and a commitment to providing exceptional customer service.

Required Skills and Qualifications
  • Confidence in abilities and a strong belief in oneself and the company's mission
  • Alignment with the company's mission statement and the ability to reflect this belief in dispatching responsibilities
  • Collaboration skills to work effectively with coworkers, ensuring tasks are completed correctly and in the best interest of customers while adhering to company policies
  • Excellent telephone etiquette with a pleasant demeanor and the ability to demonstrate empathy towards customers
  • Valid driver's license
  • Self-motivated, and must have leadership qualities


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