Server Support Specialist

5 days ago


Cleveland, Ohio, United States The Melting Pot Full time

Job Summary:

The Melting Pot is seeking a highly motivated and customer-focused Server Assistant to join our team. As a Server Assistant, you will play a vital role in ensuring that our guests have an exceptional dining experience.

Key Responsibilities:

  • Guest Relations: Promote and maintain positive guest relations by providing exceptional service and ensuring that every guest feels welcome and valued.
  • Teamwork: Establish professional, hospitable rapport with each guest you serve and work collaboratively with your team to ensure seamless service.
  • Service Standards: Exceed guest expectations by consistently delivering high-quality service and making every effort to make their evening extra special.
  • Supporting Servers: Assist servers as necessary to improve the guest experience and ensure that every table receives prompt and attentive service.
  • Cleaning and Maintenance: Assist in the cleaning and maintenance of the entire restaurant, including the dining area, kitchen, and restrooms.

Requirements:

  • Excellent Communication Skills: Possess excellent communication skills and be able to effectively interact with guests, servers, and other team members.
  • Teamwork and Flexibility: Demonstrate a willingness to work collaboratively with your team and be flexible in your schedule to meet the needs of the restaurant.
  • Attention to Detail: Possess a high level of attention to detail and be able to maintain a clean and organized workspace.

What We Offer:

The Melting Pot offers a competitive salary and benefits package, as well as opportunities for professional growth and development.



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