Front Desk Associate
4 weeks ago
**Welcome to Blink Fitness**
We're seeking a highly motivated and enthusiastic individual to join our team as a Front Desk Associate. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our members, and contributing to the overall success of our fitness center.
Key Responsibilities:
- Greet every member and guest with a smile and a warm welcome
- Tour potential members around the club, showcasing our facilities and services
- Answer phone calls in a professional and energetic manner
- Execute all opening/closing operational procedures to ensure a smooth and efficient club experience
- Handle member requests and concerns with a sense of urgency and empathy
- Actively participate in maintaining a clean and organized club environment
- Sign members up for startup sessions with our personal trainers
- Maintain regular and punctual attendance
- Comply with all company policies and procedures
Requirements:
- Enthusiastic, energetic, friendly, and personable
- Excellent verbal and written communication skills
- Able to lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally
- Able to remain in a stationary position at the front desk for the majority of the workday
- World-class customer service skills
- Works hard, multi-tasks, and is a problem solver
- Passion for the Blink brand
What We Offer:
- Complimentary Blink Membership
- Benefits
About Us:
Blink Fitness is a premium quality, value-based fitness brand with a passion for delivering an exceptional member experience. We're a dynamic and entrepreneurial team that's still growing and innovating. If you're passionate about fitness, customer service, and teamwork, we'd love to hear from you
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