Service Consultant

4 weeks ago


Naperville, Illinois, United States Gerald Auto Group Full time
Job Description

Service Consultant at Gerald Auto Group

As a Service Consultant, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive experience at our dealership.

Key Responsibilities:

  • Provide prompt and courteous service to customers
  • Listen to customer concerns and clearly articulate repair needs to technicians
  • Educate customers on recommended services using low-pressure, high-integrity methods
  • Provide accurate estimates of repair/maintenance costs
  • Adhere to dealership policy on customer vehicle care and operation
  • Follow up on each repair and keep customers informed of progress
  • Sell and manage extended warranties
  • Inspect repair quality and ensure that all work is complete
  • Notify customers when vehicles are ready for pick up
  • Review and explain repairs and associated costs with customers
  • Handle minor customer concerns and complaints
  • Keep Service Manager informed of all problems and potential problems
  • Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards

Benefits:

  • Training for career advancement
  • Medical, Dental and Vision Insurance
  • 401K and Profit sharing
  • Paid vacations and holidays
  • Great environment and a drug-free workplace

About Gerald Auto Group:

Gerald Auto Group has been selling automobiles in the Chicago area since the mid-1930s and has been proud to be a part of the communities they serve for decades.

We have succeeded in our endeavors because of a profound respect for our customer. The name Gerald stands for honesty and the highest standard of excellence.

The Gerald management team and employees are some of the most outstanding in the business. As our auto group continues to grow, it will be the result of all of our combined efforts, and our dedication and loyalty to the thousands of customers who favor us with their trust and patronage.


  • Service Consultant

    4 weeks ago


    Naperville, Illinois, United States Gerald Auto Group Full time

    **Service Consultant Opportunity**We are seeking a skilled Service Consultant to join our team at Gerald Auto Group. As a Service Consultant, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of care.Key Responsibilities:Provide prompt and courteous service to customersListen to...

  • Service Consultant

    1 month ago


    Naperville, Illinois, United States Gerald Auto Group Full time

    Service ConsultantAt Gerald Auto Group, we're seeking a skilled Service Consultant to join our team. As a key member of our service department, you will be responsible for providing exceptional customer service, ensuring a seamless experience for our clients.Key Responsibilities:Provide prompt and courteous service to customers, addressing their needs and...


  • Naperville, Illinois, United States Options Medical Weight Loss Full time

    At Options Medical Weight Loss, we are seeking a highly motivated and results-driven Weight Loss Specialist to join our team. As a key member of our patient acquisition and program sales team, you will be responsible for providing outstanding new patient experiences, while assisting in the operations of the clinic.Key Responsibilities:Conduct patient...


  • Naperville, Illinois, United States The Tile Shop Full time

    Job Title: Sales Design ConsultantJob Summary:We are seeking a highly motivated and results-driven Sales Design Consultant to join our team at The Tile Shop. As a Sales Design Consultant, you will be responsible for providing exceptional customer service, building lasting relationships with customers, and selling tile and related products to exceed customer...


  • Naperville, Illinois, United States Ecolab Full time

    Job DescriptionEcolab, a leading provider of water, hygiene, and energy technologies and services, is seeking a Technical Consultant for our Microelectronics industry. As a key member of our Technical Consulting team, you will play a critical role in driving growth and delivering innovative solutions to our customers.Key Responsibilities:Implement new...

  • Tax Consultant

    3 weeks ago


    Naperville, Illinois, United States Sikich Full time

    Job Summary:Sikich is seeking an experienced Tax Staff Accountant to join our team. As a Tax Staff Accountant, you will be responsible for preparing tax returns, building and maintaining client relationships, and assisting with generating new business opportunities. You will also contribute to people initiatives, including recruiting, retaining, and training...


  • Naperville, Illinois, United States BMO Financial Group Full time

    Job Summary:We are seeking a highly skilled Senior Business Analyst Consultant, Retail Operations to join our team at BMO Financial Group. As a key member of our organization, you will be responsible for designing, developing, managing, and implementing assigned projects from business case development through to execution.Key Responsibilities:Manage projects...


  • Naperville, Illinois, United States DuPage County ROE Full time

    Job Summary: We are seeking a highly skilled Behavior Management Specialist to join our team at DuPage County ROE. The successful candidate will be responsible for overseeing the behavioral program at Southeast School, providing therapeutic and behavioral interventions, and collaborating with other professionals to support student success.Key...


  • Naperville, Illinois, United States Civil & Environmental Consultants, Inc. Full time

    Job Summary:As a Solid Waste Management Project Manager at Civil & Environmental Consultants, Inc., you will be responsible for overseeing the design, analysis, permitting, and preparation of drawings and technical specifications for solid waste management facilities, including coal combustion residual facilities and industrial facilities. This role requires...


  • Naperville, Illinois, United States Peak Performance Team Full time

    Sales Consultant OpportunityWe are seeking a highly motivated and results-driven Sales Consultant to join our team at Peak Performance Team. As a Sales Consultant, you will be responsible for understanding and implementing our dealership sales process, owning every aspect of the sales process, and presenting and demonstrating our luxury inventory.Key...


  • Naperville, Illinois, United States Zurich Insurance Company Ltd Full time

    Zurich's Large Casualty Risk Engineering team is seeking a Health and Safety Risk Engineering Consultant with industry experience in manufacturing, hospitality, gaming, retail distribution, food, products, motor fleet, safety, and/or loss control to support the Large Casualty Underwriting Teams.This role is a work-from-home opportunity positioned within the...


  • Naperville, Illinois, United States Civil & Environmental Consultants, Inc. Full time

    Job Summary:Civil & Environmental Consultants, Inc. is seeking a highly skilled Solid Waste Management Project Manager to join our team. As a key member of our engineering team, you will be responsible for designing, analyzing, permitting, and preparing technical specifications for solid waste management facilities.Key Responsibilities:Design and develop...


  • Naperville, Illinois, United States Annashae Consulting & Staffing Full time

    Job Summary: We are seeking an Inpatient Psychiatrist to join our team at Annashae Consulting & Staffing. The ideal candidate will have a strong background in psychiatric care and be able to provide high-quality patient services in a fast-paced environment.Key Responsibilities:Provide psychiatric care to patients in an inpatient settingDevelop and implement...


  • Naperville, Illinois, United States Gerald Auto Group Full time

    Job Summary:We are seeking a highly motivated and results-driven Sales Consultant to join our team at Gerald Auto Group. As a Sales Consultant, you will play a critical role in assisting customers in finding their ideal vehicle while providing exceptional service and support.Key Responsibilities:Prospect for new clients and build relationships with existing...

  • Clinical Supervisor

    4 weeks ago


    Naperville, Illinois, United States Counseling Works Full time

    Job OverviewCounseling Works is a thriving private therapy practice with a strong reputation and a commitment to fostering the personal and professional growth of its clinicians. We are seeking an experienced Clinical Supervisor with a PsyD to join our team and contribute to our mission of providing exceptional mental health services to our communities.The...


  • Naperville, Illinois, United States Civil and Environmental Consultants Full time

    Civil Engineering Internship OpportunityAs a Civil Engineering Intern at Civil and Environmental Consultants, Inc., you will be part of a dynamic team that delivers innovative solutions to our clients. Your primary responsibilities will include performing civil engineering tasks to support project teams in creating land development plan specifications and...

  • Sales Representative

    1 month ago


    Naperville, Illinois, United States Gerald Auto Group Full time

    Job OpportunityGerald Auto Group is seeking a dynamic and outgoing Sales Consultant to join their team at their dealerships in Naperville and North Aurora, Illinois.About the Role:The Sales Consultant will play a crucial role in providing an exceptional customer experience, from initial contact to delivery of the vehicle. Key responsibilities...


  • Naperville, Illinois, United States Civil and Environmental Consultants Full time

    Join Our Project TeamsWe are seeking an Environmental Engineering Intern to work closely with our staff at Civil & Environmental Consultants, Inc. (CEC). As an intern, you will gain hands-on experience assisting our project teams in navigating today's complex environmental regulatory landscape.We offer a variety of service areas, including environmental...

  • Water Project Manager

    1 month ago


    Naperville, Illinois, United States Harrison Consulting Solutions Full time

    Job Summary:Harrison Consulting Solutions is seeking a highly skilled Senior Water Project Manager to lead our Naperville team in delivering exceptional water project management services. As a key member of our team, you will be responsible for overseeing single and multi-disciplined projects, from planning and development to coordination and execution.Key...


  • Naperville, Illinois, United States Gerald Auto Group Full time

    Job DescriptionWe are seeking a highly motivated and results-driven Automotive Sales Professional to join our team at Gerald Kia.As a Sales Consultant, you will be responsible for selling new and used vehicles, meeting sales targets, and providing exceptional customer service.Key Responsibilities:Sell new and used vehicles to customersMeet or exceed sales...