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Insurance Eligibility Specialist

2 months ago


Louisville, Kentucky, United States Lafayette Home Office Full time

Job Overview:
Financial Intake Specialist at Lafayette Home Office. This role necessitates a Bachelor’s Degree.

Key Responsibilities:
We are seeking a Financial Intake Specialist.


At LHC Group, we foster a culture of compassion, inclusion, and trust, cherishing the meaningful relationships that arise from it: for the entire patient, their families, each other, and the communities we serve—it truly revolves around assisting individuals.

We aim to provide benefits that acknowledge the complete you.

Employee wellness initiatives

Flexibility for genuine work-life harmony

Paid holidays and time off

Opportunities for ongoing education and career advancement

Company-wide support and resources to help you reach your objectives

Elevate your career to a new level of compassion. Join us today.


Verifies insurance eligibility and benefits for prospects/referrals and determines LHC rate requirements concerning in-network or out-of-network coverage accurately and promptly on a daily basis.


Communicates patient benefits in a timely manner utilizing the appropriate legacy system and associated software applications as indicated in patient notes, tasks, workflow, email, and/or phone interactions with our agencies.


Documents and relays patient deductible, out-of-pocket expenses, lifetime maximums, home health or hospice days, and patient responsibilities to the agency accurately and promptly.

Reviews and responds to urgent requests from branch locations in a timely and precise manner.


Initiates one-time letters of agreement (LOAs) and negotiates rates as dictated by established policies and procedures promptly.

Secures all necessary authorizations from payers for requested services in a timely manner.


Records specific details related to the authorization, including effective and end dates, using the appropriate legacy system and associated software applications via patient notes, authorizations, tasks, workflow, phone calls, and/or email.

Acts as a liaison between the branch location and the payer regularly.

Coordinates and communicates with the branch location regarding any changes or updates from the payer promptly.

Manages work assignments to ensure all tasks and coordination notes are completed timely.

Addresses all customer requests, inquiries, and concerns in a swift and respectful manner.

Independently resolves issues before escalating them to the Supervisor/Manager for resolution.

Performs eligibility and/or similar, comparable, or related duties as required or assigned.

Educational Requirements:
High School Diploma or equivalent

Experience:
1 year

Experience in insurance verification and authorization is required.

Revenue cycle experience is preferred.

Skill Requirements:
Exceptional oral and written communication skills.

Strong organizational and analytical abilities.

Independent thinker.

Desired Skills:
Basic PC skills, including proficiency in PC-based applications (MS Word, Excel).

Mathematical aptitude.

Detail-oriented.

Keywords:

Closed Date:
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