Personal Banker I

2 weeks ago


Midland, Texas, United States Frost Bank Full time
About Frost Bank

Frost Bank is a leading financial institution dedicated to providing exceptional banking services to businesses and individuals throughout Texas. With a legacy spanning over 150 years, we strive to foster an environment that reflects our values and encourages team members to thrive.

Job Summary

We are seeking a Personal Banker I to join our team. As a key point of contact for our customers, you will set the standard for what it means to bank with us. Our personal bankers believe in trust, integrity, and building relationships with our customers, who span generations.

Key Responsibilities
  • Provide coverage in both personal banking and teller services while meeting consumer banking performance standards
  • Educate and advise customers on deposits, loans, and provide support for any service or account maintenance issues
  • Stand firm in integrity and use good judgment in every situation
  • Provide teller services, including deposits, payments, and check cashing in compliance with established bank policies and procedures
  • Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions
  • Manage risk while actively practicing loss prevention
  • Attend both teller and personal banking training to stay current with information and remain familiar with applicable policies, laws, regulations, and Bank Secrecy Act policies
  • Develop relationships with clients and provide advice and guidance to help them along their financial journey
Requirements
  • Required Availability: Monday-Friday, 7:45am-6:15pm with Rotating Saturdays, 8:45am-1:15pm
  • Exceptional customer service skills
  • Proficiency in Microsoft applications
  • Excellent written and verbal communication skills
Frost Bank Benefits

We care about your health, your family, and your future, and strive to have our benefits reflect that. This includes:

  • Medical, dental, vision, long-term, and life insurance
  • 401(k) matching
  • Generous holiday and paid time off schedule
  • Tuition reimbursement
  • Extensive health and wellness programs, including our Employee Assistance Program
  • Referral bonus program + more


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