Hotel Guest Service Representative

2 weeks ago


Seattle, Washington, United States Bmihospitality Full time
{"Job Title": "Hotel Guest Service Representative", "Job Description": "Key Responsibilities

We are seeking a highly skilled and customer-focused Hotel Guest Service Representative to join our team at Bmihospitality. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.

Key Responsibilities:

  • Greet and check-in guests in a friendly and efficient manner
  • Process payments and handle financial transactions accurately
  • Provide guests with information and assistance regarding hotel amenities and services
  • Maintain a clean and organized front desk area
  • Collaborate with other departments to ensure guest satisfaction

Requirements

To be successful in this role, you will need:

  • At least 1 year of experience in a hotel front office environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Strong computer skills and proficiency in Microsoft Office
  • Ability to lift up to 20 lbs and stand for extended periods

What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A fun and dynamic work environment

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, please submit your application today

"}

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