Medical Office Coordinator
6 days ago
The Medical Office Coordinator is responsible for providing administrative support to our medical office team. This role involves answering phone calls, scheduling appointments, and rescheduling no-shows for various departments. The ideal candidate will have experience with electronic health records and strong interpersonal skills.
Key Responsibilities:
- Answer incoming phone calls and respond to patient inquiries
- Schedule appointments and reminders for patients
- Reschedule no-shows and send confirmation messages via the eCW messenger system
- Enter new patient information into the electronic health record system
- Verify patient information and collect payment for office visits
- Create payment plans and reconcile cash drawers
Requirements:
- High school diploma or equivalent required
- Previous experience with electronic health records preferred
- Strong communication and problem-solving skills essential
Work Environment:
This role is performed in an office and clinic setting, requiring frequent standing, walking, and computer use. Universal safety precautions are mandatory to prevent exposure to infectious body fluids, sharp instruments, and chemicals.
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