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Technical Project Specialist

2 months ago

Las Vegas, Nevada, United States ServiceTec Full time
Job Overview

Salary: $43k-$48k annually

Position: Project Technician - Temporary

Location: Airport Operations

As a leading entity in the aviation sector, we are at the forefront of technological advancements, particularly in user-friendly self-service solutions. This position offers a unique opportunity to engage with cutting-edge technology in a vibrant operational setting.

Role Summary: The Project Technician plays a crucial role in maintaining the efficient functioning of our technological infrastructure. This position entails hands-on responsibilities, including hardware installation, setup of peripheral devices, and network configuration. Additionally, you will support software deployment and system updates. Ideal candidates will possess experience in level 1 break/fix support and have familiarity with PC imaging software. If you excel in a dynamic environment and enjoy addressing various technical challenges, this role presents an exciting opportunity to contribute significantly.

Employment Status and Schedule: This is a temporary full-time, salaried, non-exempt role requiring onsite shift work. Standard hours are 7:30 AM - 4:00 PM, Monday to Friday. This position is temporary, lasting up to one year.

Essential Qualifications:

  • Proficient in MS Windows and related software
  • Strong understanding of computer hardware diagnostics and repair
  • Excellent verbal and written communication skills
  • Outstanding customer service abilities
  • Self-motivated with the capacity to work independently, demonstrating sound judgment and creativity in resolving complex technical issues
  • Ability to thrive in a high-pressure environment while maintaining professionalism when interacting with various stakeholders
  • Certifications such as CompTIA A+, Network+, MCP (Microsoft Certified Professional) are preferred

Physical Requirements:

  • Ability to navigate various work locations independently; capable of moving unaided between different working levels and accessing all equipment locations, including elevated areas when necessary
  • Visual acuity to interpret and operate customer-owned computer systems and read/write relevant documentation without special accommodations
  • Capability to carry tools, testing equipment, and replacement parts (up to 50 lbs) independently

Employee Benefits:

  • Comprehensive healthcare benefits, including medical and dental coverage
  • 401K plan with employer matching
  • Paid time off and sick leave
  • Paid military leave

About ServiceTec International, Inc.:

ServiceTec International, Inc. specializes in providing Managed IT Services exclusively to the airport and airline industries globally. Established in 1989, we operate with headquarters in the UK and the USA, along with offices in Canada, The Netherlands, Germany, and Norway. Our partnerships with airports and airlines of all sizes focus on managing, maintaining, monitoring, and supporting critical IT systems.

ServiceTec Culture:

We prioritize our employees, ensuring they are treated with fairness, courtesy, and respect. We believe that a supportive environment enhances productivity, and we are committed to nurturing talent and promoting from within whenever possible. We recognize and celebrate employees who demonstrate exceptional performance.

Equal Opportunity Employment: ServiceTec International, Inc. is an Equal Opportunity Employer and adheres to all applicable local, state, and federal laws regarding equal employment opportunities. We do not discriminate based on sex, gender identity, sexual orientation, religion, marital status, age, race, ethnicity, nationality, disability, or any other grounds prohibited by law. This policy encompasses all aspects of employment, including recruitment, promotion, training, and termination processes.