Current jobs related to Assistant Manager of Loan Services - Glens Falls, New York - Glens Falls National Bank & Trust Company

  • Loan Services Assistant Manager

    7 days ago

    Glens Falls, New York, United States Glens Falls National Bank & Trust Company Full time

    Job SummaryWe are seeking an experienced professional to join our Loan Services team as a Loan Services Assistant Manager. This role will involve supervising a team, assisting management, and supporting project coordination, work review, and work organization to achieve optimum efficiencies in time and resources within the department.About the Role:This...

  • Loan Services Representative

    2 weeks ago

    Glens Falls, New York, United States Arrow Financial Full time

    Loan Services RepresentativeWe are seeking a highly organized and detail-oriented Loan Services Representative to join our team at Arrow Financial Corporation. As a Loan Services Representative, you will be responsible for providing administrative support to the Loan Services Department, including updating loan data, assembling documentation, and delivering...

  • Loan Services Representative

    6 days ago

    Glens Falls, New York, United States Arrow Financial Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Loan Services Representative to join our team at Arrow Financial Corporation. As a Loan Services Representative, you will be responsible for providing administrative support to the Loan Services Department, including updating loan data, assembling documentation, and delivering documents to...

  • Loan Services Representative

    2 weeks ago

    Glens Falls, New York, United States Arrow Financial Full time

    Job Title: Loan Services RepresentativeWe are seeking a highly organized and detail-oriented Loan Services Representative to join our team at Arrow Financial Corporation. As a key member of our Loan Services department, you will be responsible for providing administrative support to our loan processing team, ensuring accurate and timely completion of loan...

  • Loan Services Representative

    2 weeks ago

    Glens Falls, New York, United States Glens Falls National Bank & Trust Company Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Loan Services Representative to join our team at Glens Falls National Bank & Trust Company. As a key member of our Loan Services Department, you will be responsible for providing administrative support to our loan operations team, ensuring the accuracy and timeliness of loan documentation, and...

  • Loan Services Senior Specialist

    6 days ago

    Glens Falls, New York, United States Glens Falls National Bank & Trust Company Full time

    Job Title: Loan Services Senior SpecialistWe are seeking a highly skilled and experienced Loan Services Senior Specialist to join our team at Glens Falls National Bank & Trust Company. As a key member of our Loan Services team, you will be responsible for providing expert guidance and support to our customers and colleagues.Key Responsibilities:Provide...

  • Loan Services Representative

    2 weeks ago

    Glens Falls, New York, United States Glens Falls National Bank & Trust Company Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Loan Services Representative to join our team at Glens Falls National Bank & Trust Company. As a Loan Services Representative, you will be responsible for providing administrative support to the Loan Services Department, including updating loan data, assembling documentation, and delivering...

  • Customer Service Assistant Manager

    6 days ago

    Glens Falls, New York, United States Hannaford Supermarkets Full time

    Job SummaryHannaford Supermarkets is seeking a skilled Customer Service Assistant Manager to join our team. As a key member of our Front End Operations team, you will be responsible for ensuring the efficient operation of our store's front end, including customer service, cash handling, and inventory management.Key Responsibilities* Train and develop...

  • Financial Services Representative

    7 days ago

    Glens Falls, New York, United States Park Personnel Services, Inc. Full time

    Job Title: Financial Services RepresentativeJob Summary: We are seeking a highly motivated and detail-oriented Financial Services Representative to join our team at Park Personnel Services, Inc. The ideal candidate will have excellent communication skills, a strong work ethic, and a passion for providing exceptional customer...

  • Commercial Banking Relationship Manager

    2 weeks ago

    Glens Falls, New York, United States ALAANT Full time

    Commercial Relationship Manager OpportunityAre you a seasoned commercial banking professional seeking a new challenge? Do you thrive in a dynamic environment where personal growth and development are valued? Alaant Workforce Solutions is proud to offer a unique opportunity with a top financial organization in the capital region.Key Responsibilities:Prospect...

  • Deposit Services Representative

    1 month ago

    Glens Falls, New York, United States Glens Falls National Bank & Trust Company Full time

    Job Title: Deposit Services RepresentativeWe are seeking a highly detail-oriented and organized individual to join our Deposit Services team as a Deposit Services Representative. In this role, you will be responsible for reviewing customer data, ensuring accuracy, and identifying exceptions while meeting department deadlines.Key Responsibilities:Review data...

  • Branch Manager I

    2 weeks ago

    Glens Falls, New York, United States Trustco Bank Full time

    Job Title: Branch Manager IReports to: Branch AdministrationFLSA Status: Non-ExemptSalary Grade: NE18Supervisory Responsibility: YesJob Summary:The Branch Manager is responsible for the administration and efficient daily operation of a full-service branch office, including operations, lending, product sales, customer service, and security and safety in...

  • Operational Risk Manager

    1 month ago

    Glens Falls, New York, United States Glens Falls National Bank and Trust Company Full time

    Job SummaryWe are seeking an experienced Operational Risk Manager to join our Compliance and Risk team at Glens Falls National Bank and Trust Company. The successful candidate will be responsible for managing and mitigating operational risks while ensuring compliance with applicable laws and regulations.Key ResponsibilitiesDirect operational risk management...

  • Financial Management Assistant

    4 weeks ago

    Glens Falls, New York, United States Adecco Full time

    Job Title: Assistant ControllerJoin Adecco, a Fortune Global 500 company, as we seek an experienced Assistant Controller to support our financial management team. As a key member of our team, you will play a vital role in driving operational efficiency, ensuring compliance with accounting standards, and providing insightful analysis to support...

  • Financial Management Assistant

    4 weeks ago

    Glens Falls, New York, United States Flomatic Corp Full time

    Assistant Controller Job DescriptionFlomatic Corp is seeking a highly skilled and experienced Assistant Controller to join our team. As a key member of our financial management team, you will play a critical role in driving operational efficiency, ensuring compliance with accounting standards, and providing insightful analysis to support decision-making...

  • Financial Management Assistant

    1 month ago

    Glens Falls, New York, United States Flomatic Corp Full time

    Assistant Controller Job DescriptionFlomatic Corp is seeking a highly skilled and experienced Assistant Controller to join our team. As a key member of our financial management team, you will play a critical role in driving operational efficiency, ensuring compliance with accounting standards, and providing insightful analysis to support decision-making...

  • Financial Management Assistant

    4 weeks ago

    Glens Falls, New York, United States Adecco Full time

    Job Title: Assistant ControllerJoin Adecco, a Fortune Global 500 company, as we seek an experienced Assistant Controller to support our financial management team. As a key member of our team, you will play a vital role in driving operational efficiency, ensuring compliance with accounting standards, and providing insightful analysis to support...

  • Financial Management Assistant

    1 month ago

    Glens Falls, New York, United States Adecco US, Inc. Full time

    Job Title: Assistant ControllerThe Assistant Controller will play a crucial role in supporting the Controller in all aspects of financial management, including financial reporting, budgeting, forecasting, and internal controls. This position requires a strong understanding of accounting principles and practices, as well as excellent analytical and...

  • Financial Management Assistant

    4 weeks ago

    Glens Falls, New York, United States Adecco Full time

    Job Title: Assistant ControllerAt Adecco, we are seeking a highly skilled and detail-oriented Assistant Controller to join our team. As a key member of our financial management team, you will play a critical role in ensuring the accuracy and consistency of our financial information.Key Responsibilities:Support the Controller with the monthly ERP close...

  • Senior Mortgage Closer

    4 weeks ago

    Glens Falls, New York, United States GLENS FALLS NATIONAL BANK AND TRUST CO Full time

    Job Title: Senior Mortgage CloserWe are seeking a highly skilled Senior Mortgage Closer to join our team at Glens Falls National Bank and Trust Co. This role is responsible for coordinating, organizing, and preparing residential loan files for closings.Key Responsibilities:Prepare and maintain closing documentation and regulatory disclosures.Perform attorney...

Assistant Manager of Loan Services

2 months ago

Glens Falls, New York, United States Glens Falls National Bank & Trust Company Full time
Position Overview

The Glens Falls National Bank & Trust Company is on the lookout for motivated and genuine professionals to enhance our esteemed Loan Services team. We are currently in search of a skilled individual to take on the role of Loan Services Assistant Manager.

This role is ideal for candidates who possess:

  • Outstanding Interpersonal and Teamwork Skills in a Call Center Setting
  • Proven Problem-Solving and Solution Development Skills
  • Strong Leadership and Team Oversight Abilities

Key Responsibilities:

In this role, you will be responsible for overseeing the team, assisting management through project coordination, and optimizing work processes to achieve maximum efficiency in time and resources. You will lead initiatives aimed at fulfilling departmental and organizational objectives as outlined by the management team. Collaboration with other departments will be essential to understand impacts and ensure operational efficiencies.

Your main duties will include:

  • Supporting management in defining team roles and responsibilities; coaching and guiding team members to meet departmental objectives and performance standards.
  • Working with the management team to develop and implement strategies that enhance efficiencies, improve customer service, and achieve departmental goals.
  • Managing daily operations of the department, including projects and special assignments.
  • Assisting with compliance programs and collaborating with internal and external auditors to support internal controls and mitigate risks.
  • Working alongside the Manager to refine departmental practices and liaising with other departments to resolve issues and ensure successful project outcomes.
  • Researching and proposing necessary changes to comply with regulatory requirements and staying updated on lending and loan servicing regulations.
  • Providing quality control reviews of designated work and ensuring timely and accurate reporting.
  • Handling customer escalation calls to ensure resolution and satisfaction, while providing call center support as required.

Qualifications:

To excel in this position, candidates should have:

  • Education: An associate degree or equivalent experience in banking.
  • Experience: A minimum of 4 years in banking and loan services, with at least 1 year in a supervisory role preferred.

Skills:

  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); familiarity with banking software is advantageous.
  • Excellent verbal and written communication skills; ability to interact professionally with employees, management, customers, and stakeholders.
  • Strong organizational, project management, analytical, and problem-solving skills.
  • Comprehensive knowledge of state and federal regulations pertaining to loan servicing and lending.
  • Ability to work independently and collaboratively; initiative and follow-through are essential.

Physical Requirements:

  • Ability to sit for extended periods and to walk or stand briefly.
  • Capability to repetitively use a telephone and computer equipment.

What We Offer:

We are committed to investing in our employees and fostering their career growth. Our organization provides a supportive and inclusive work environment, along with competitive compensation and a comprehensive benefits package, which includes:

  • Competitive salary with potential bonuses and incentives, as well as paid time off.
  • Medical, Dental, and Vision Insurance, along with a Flexible Spending Plan.
  • Multiple retirement options, including 401(k), Pension, and Employee Stock Ownership.
  • Education and Tuition Reimbursement programs.
  • Employee Assistance Program for staff and their immediate family members.

We are an Equal Opportunity Employer, and our hiring decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, disability, veteran status, or any other characteristic protected by law.

Our company has a strong commitment to delivering value to our shareholders, customers, and communities, and we have been recognized for our conservative business model and steady growth.