Loan Services Representative

2 weeks ago


Glens Falls, New York, United States Glens Falls National Bank & Trust Company Full time
Job Summary

We are seeking a highly organized and detail-oriented Loan Services Representative to join our team at Glens Falls National Bank & Trust Company. As a key member of our Loan Services Department, you will be responsible for providing administrative support to our loan operations team, ensuring the accuracy and timeliness of loan documentation, and providing exceptional customer service to our internal and external customers.

Key Responsibilities:

  • Provide administrative support to the Loan Services Department, including updating loan data, assembling documentation, and delivering documents to internal customers.
  • Ensure loan files contain accurate documents with proper signatures, dates, and other relevant data according to company policy and procedures.
  • Maintain new and paid loan files, providing internal and external customers with appropriate documentation and information.
  • Perform a variety of clerical duties, including data entry, report generation, and supply ordering.
  • Respond to internal and external customer inquiries regarding loan processing, documentation, and other loan information.

Requirements:

  • High school diploma or equivalent required.
  • 1 year of office environment experience preferred.
  • Proficient with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
  • Strong communication and customer service skills.
  • Ability to manage multiple tasks, meet deadlines, and work cooperatively in a team environment.

What We Offer:

  • Competitive compensation, including potential bonus and incentives.
  • Paid vacation, sick time, and holidays.
  • Medical, dental, and vision insurance, and flexible spending plan.
  • Multiple retirement plans, including 401(k), pension, and employee stock ownership.
  • Education and tuition reimbursement.
  • Employee assistance program for employees and their immediate family members.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity to join our team at Glens Falls National Bank & Trust Company.



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