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Regional Operations Manager

2 months ago

Portland, Maine, United States Gecko Hospitality Full time
Job Overview

Position Title: District Manager

Department: Fast Food Operations

Reporting To: Regional VP of Operations

At Gecko Hospitality, we are committed to your professional growth by equipping you with the necessary training and resources to excel. Our success is directly linked to your commitment to our customers, who are our utmost priority.

General Overview:

As a District Manager, you will be responsible for overseeing the daily operations of your district, ensuring that sales, profitability, customer satisfaction, and human resource management objectives are achieved. Your role will involve meeting these goals while adhering to company policies and ethical business practices, creating an environment that prioritizes customer delight.

Benefits:

  • Competitive Salary
  • Monthly Bonus Opportunities
  • Career Advancement Prospects
  • 401K Retirement Plan
  • Paid Time Off
  • Comprehensive Medical, Dental, and Vision Coverage

Key Responsibilities:

Talent Management:

  • Ensure optimal staffing levels and promote diversity within management teams.
  • Develop strategies for recruitment, recognition, and retention of staff.
  • Provide continuous training and development opportunities for restaurant management to foster stability and growth.
  • Achieve goals for certified training restaurants.

Customer Experience:

  • Ensure compliance with food safety protocols and health regulations.
  • Conduct regular site visits to maintain Quality, Service, and Cleanliness standards.
  • Protect the brand by adhering to company policies and procedures.

Growth and Profitability:

  • Drive sales and profit objectives by monitoring performance and executing marketing initiatives.
  • Develop localized marketing strategies for restaurants.
  • Manage the rollout of new products and procedures.
  • Monitor food and labor costs to enhance overall profitability.

Qualifications:

Education: High School diploma required; College degree preferred.

Experience: Minimum of 3 years in multi-unit management within the fast food or fast-casual sector.

Other: Proficient in standard operating procedures, HR policies, P&L analysis, supervisory practices, interviewing, and relevant employment laws.

Essential Competencies:

  • Customer Focus
  • Performance Management
  • Organizational Skills
  • Results-Driven
  • Problem Solving and Decision Making
  • Financial Acumen
  • Conflict Resolution
  • Adaptability to Change
  • Effective Communication
  • Discipline in Execution
  • Talent Development

Physical Requirements:

  • Ability to stand for extended periods.
  • Capability to work in diverse environments.
  • Mobility for bending, kneeling, reaching, and lifting.
  • Ability to function in a loud environment.
  • Good vision, hearing, and communication skills.
  • Ability to lift up to 30 pounds.
  • Travel between restaurant locations is necessary.

We look forward to discussing this opportunity with you.