Financial Solutions Specialist

2 days ago


Cincinnati, Ohio, United States First Commonwealth Bank Full time
Job Summary

We are seeking a highly motivated and customer-focused Financial Solutions Specialist to join our team at First Commonwealth Bank. As a Financial Solutions Specialist, you will play a critical role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Champion Operations and Compliance: Protect customer privacy and security, process daily transactions, and adhere to cash handling and operational guidelines.
  • Grow Consumer Relationships: Engage in productive conversations, utilize marketing campaigns, and ask for referrals to establish and grow consumer relationships.
  • Deepen Consumer Relationships: Conduct service-related outbound calls, identify partner referrals, and obtain unsecured lending certification to deepen consumer relationships.
  • Personal Development: Take ownership of your development, progress toward completion of Pathways, and become a subject matter expert on digital products.
  • Customer Experience: Live our Mission and Core Values, champion our Customer Service Promise, and increase sales effectiveness and efficiency.
Requirements
  • A high school diploma or equivalent.
  • Two or more years of relevant experience in a client-centric sales environment with a proven track record of exceeding assigned goals.
  • Excellent communications skills, passion for helping others, and ability to excel in a complex and dynamic environment.
  • Technologically savvy, with proficiency in Microsoft Office, Internet, and bank systems.
  • A valid driver's license and ability/willingness to travel regionally.
What We Offer

As a Financial Solutions Specialist at First Commonwealth Bank, you will have the opportunity to work in a dynamic and customer-focused environment, with a competitive salary and benefits package, and opportunities for professional growth and development.



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