Public Safety Telecommunicator Specialist
1 day ago
Norfolk, Virginia is a city with a rich history and cultural heritage. Home to the world's largest naval station and a thriving arts and cultural scene, Norfolk offers a unique blend of urban and waterfront living.
SalaryThe estimated annual salary for this position ranges from $41,775 to $45,952, depending on experience and qualifications.
Job DescriptionWe are seeking a highly skilled Public Safety Telecommunicator to join our team at MSCCN in Norfolk, Virginia. As a Public Safety Telecommunicator, you will play a critical role in responding to emergency calls and dispatching police, fire, and EMS services. Your duties will include:
- Answering 911 emergency and non-emergency calls from the community
- Making lifesaving decisions and providing clear direction and advice to callers
- Entering information into the computer-aided dispatch system (CAD) for Police/Fire/EMS dispatch
- Maintaining communication with other departments and making decisions for public safety purposes
To be successful in this role, you will need:
- Type at a minimum speed of 30 words per minute
- Keyboard proficiency to effectively train and certify in this position
- Ability to speak English clearly and effectively control a conversation with distressed callers
- Ability to read maps, reference books, technical manuals, medical cards, and related correspondence
As a valued member of our team, you will be eligible for a comprehensive benefits package, including:
- A competitive salary range of $41,775 - $45,952
- A strong retirement package
- No-cost participation in a wellness program that includes massages, saltwater floats, sauna, gym use, and more
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