Restaurant Operations Manager
3 weeks ago
At Bojangles, we are committed to serving our customers high-quality food made from scratch, and we need a skilled Restaurant Operations Manager to help us achieve this goal.
The Restaurant Operations Manager will play a critical role in managing our restaurants, ensuring that all functions of store management are performed efficiently and effectively. This includes exercising discretion and independent judgment in discharging management duties necessary to all areas of the store operations.
The successful candidate will have the following responsibilities:
Key Responsibilities:
• Final and ultimate responsibility for recruitment, selection, development, appraisal, and when necessary, disciplining and/or recommending termination of employees, all in accordance with the established policies and procedures of Bojangles and applicable state and federal regulations.
• Expected to be at work on time and work a complete shift.
• Use of discretion in effective management of hourly labor and training, on a daily basis, in a manner that implements the current management labor guidelines and labor matrix.
• Managing the physical facility, equipment, exterior appearance in a manner that maintains them in first-class condition, including the efficient use of service vendors selected by Bojangles.
• Maintain a clean and pleasant environment for customers, with a health rating of not less than 95.
• Effective management of food and supplies requirements, including ordering of foods, inventory control and efficient usage, in accordance with the standards of Bojangles.
• Maintain high standards of employee appearance and conduct to assure a pleasant environment for customers.
• Training of crew, as necessary, to meet present and future needs, in accordance with the training guidelines and procedures established by Bojangles.
• Maintaining high standards of food quality and safety, in accordance with specifications of Restaurant Training Guide and applicable laws and regulations concerning food handling and preparation including HACCP standards.
• Management of cash handling, reconciliation and deposit in strict compliance with the policies and procedures of Bojangles.
• Responsible for the timely and accurate completion of all reports and paperwork required by Bojangles.
• Maintains safe and secure restaurant for customers and employees in accordance with policies of Bojangles.
Above Average Performance in the Following Standard Measurements:
• Labor Usage: Plus or minus 10 hrs./weekly
• Show Bo: Minimum Score of 90
• Drive Thru Window Times: Less than 55 seconds
• Food Variance: 1.5% of sales, or better
• Turnover Rates: Less than 150%
• Kitchen & Dining Supplies: .8% of Sales or Better
Physical Requirements:
• Occasional lifting of up to 40 pounds
• Extended periods of time spent walking and/or standing.
We offer a competitive salary, estimated to be around $55,000 per year, based on industry standards and location. In addition, we offer a range of benefits, including health insurance, retirement planning, and opportunities for career advancement.
If you are a motivated and experienced professional looking for a new challenge, please submit your application. We look forward to hearing from you.
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