Customer Service Associate
1 week ago
Ethos Veterinary Health
Client Service Representative - Swing Shift
Client Care - Full Time
Ethos Veterinary Health is seeking a dedicated and enthusiastic individual to join our Client Care team as a full-time Client Service Representative on swing shift. We believe in providing exceptional experiences for all veterinarians, pets, and pet owners, and our commitment to respect, honor, and dignity guides our interactions with clients and colleagues alike.
Position Overview:
This role offers an exciting opportunity for a motivated Client Service Representative who is passionate about delivering quality patient care. The ideal candidate will be self-driven and capable of distinguishing between critical and non-critical issues as they pertain to our clients and their pets. Flexibility to work evenings, weekends, and holidays is essential, along with a proven track record in delivering high-quality customer service.
Key Responsibilities:
- Greet clients warmly and assist them with compassion and professionalism.
- Accurately prepare and review documents and medical records.
- Provide education and guidance to clients regarding our services and practices.
- Manage appointments, emergencies, and client inquiries while ensuring the highest standards of care and satisfaction.
- Handle admissions and discharges with precision; schedule follow-up appointments as needed.
- Process invoices and payments accurately.
- Maintain and update client and pet records in compliance with legal requirements.
- Assist with various administrative tasks such as scanning, faxing, and emailing.
Work Schedule: 10:00 am - 7:00 pm, including every other weekend.
Candidate Profile:
The successful candidate will possess excellent interpersonal skills, enabling them to foster positive relationships with colleagues and clients. A fundamental understanding of Windows-based computer programs is required, along with effective communication skills and the ability to multitask and prioritize effectively. The candidate should also be proactive in seeking guidance for any client-related situations that fall outside established protocols.
Benefits:
Compensation is commensurate with experience and skill level. Full-time employees enjoy a comprehensive benefits package, including health insurance options, dental and vision coverage, disability and life insurance, flexible spending accounts, a 401(k) plan, an Employee Assistance Program, paid time off, uniforms, and a generous continuing education allowance.
Equal Opportunity Employer: Ethos Veterinary Health is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other basis protected by law. All employment decisions are made based on qualifications, competence, merit, and business needs.
-
Customer Service Associate
1 week ago
Waukesha, Wisconsin, United States Waukesha State Bank Company Full timeJoin Our Team as a Customer Service AssociateAre you seeking a dynamic workplace with a vibrant team dedicated to engaging with clients? Waukesha State Bank is in search of Customer Service Associates to interact with our clients through various channels including phone, chat, and email, leveraging their expertise to fulfill customer requirements.As one of...
-
Customer Service Associate
4 days ago
Waukesha, Wisconsin, United States Citizens Bank - WI Full timeJob OverviewAt Citizens Bank, we are dedicated to assisting individuals, enterprises, and communities in achieving their financial aspirations for a brighter tomorrow. We invite you to explore the opportunity to become a part of our team. We are currently looking for a full-time Customer Service Associate to enhance our team.Work Schedule:Operating hours:...
-
Customer Service Banking Associate
2 weeks ago
Waukesha, Wisconsin, United States Bank of Montreal Full timePosition Overview:As a Customer Service Banking Associate, you will play a pivotal role in delivering outstanding service to our clients at Bank of Montreal. Your primary responsibility will be to understand and address customer needs effectively, ensuring a seamless banking experience.Key Responsibilities:1. Provide exceptional support to customers,...
-
Customer Service Sales Associate
2 weeks ago
Waukesha, Wisconsin, United States Extension, Inc Full timeJob OverviewExtension, Inc. is in search of a Customer Service Sales Associate for a direct-hire position. This role is integral to supporting our Sales & Marketing team in delivering exceptional service.About the CompanyRenowned leader in supplying products to the education, healthcare, and industrial sectors.Fosters a family-oriented and stable work...
-
Healthcare Customer Service Associate
2 weeks ago
Waukesha, Wisconsin, United States Advocate Aurora Health Full timePosition Title: Healthcare Customer Service AssociateCompany: Advocate Aurora HealthRole Overview:The Healthcare Customer Service Associate serves as the initial point of contact for patients, facilitating a welcoming environment in outpatient departments and clinics. This role involves greeting and registering patients, ensuring all necessary documentation...
-
Automotive Customer Service Specialist
2 weeks ago
Waukesha, Wisconsin, United States Jerry's Automotive Service Full timeJoin our team as a full-time Automotive Service Advisor at Jerry's Automotive Service and immerse yourself in the automotive industry while playing a vital role in our successful operation.What We Offer:This position provides a competitive compensation of $45.00/hour. You will enjoy a range of benefits, including uniforms, paid time off (PTO), paid holidays,...
-
Customer Retention Associate
1 week ago
Waukesha, Wisconsin, United States Greenix Pest Control Full timeExciting Career Opportunity at Greenix Pest ControlJoin a forward-thinking and rapidly expanding organization, Greenix Pest Control, recognized as one of the leading businesses in Utah. We embody our core principles of Trust, Sustainability, and Uniqueness, revolutionizing the service industry. If you resonate with our values and are eager to contribute...
-
Customer Service Representative
4 days ago
Waukesha, Wisconsin, United States R&R Insurance and Wealth Management Full timeAbout the RoleR&R Insurance and Wealth Management is seeking a highly skilled and customer-focused Customer Service Representative to join our Personal Lines team. As a key member of our team, you will be responsible for delivering exceptional service to our clients, ensuring their insurance needs are met, and building long-lasting relationships.Key...
-
Customer Service and Sales Specialist
7 days ago
Waukesha, Wisconsin, United States Farmandfleet Full time**Job Summary**At Farmandfleet, we're committed to providing an exceptional shopping experience for our customers. As a Sales Associate in our Seasonal/Lawn and Garden Department, you'll play a vital role in ensuring our customers receive top-notch service and find the products they need.**Key Responsibilities:**Provide excellent customer service, responding...
-
Loan Servicing Associate
4 days ago
Waukesha, Wisconsin, United States Waukesha State Bank Full timeJob OverviewWaukesha State Bank is a leading community bank in Wisconsin, with a strong commitment to customer service and community involvement. We are seeking a highly skilled Loan Servicing Assistant to join our team.Key Responsibilities:Support the Loan Servicing Team with a wide range of responsibilities, including loan customer support and department...
-
Customer Service Banking Specialist
2 weeks ago
Waukesha, Wisconsin, United States First Federal Bank of Wisconsin Full timeJob OverviewThe role involves providing exceptional service to the Bank's clientele in a professional, respectful, and confidential manner. The position focuses on promoting and processing the Bank's deposit products and services while engaging in business development activities. Adherence to the Bank's regulations and policies is essential.Key...
-
Customer Service Ambassador
5 days ago
Waukesha, Wisconsin, United States Waukesha State Bank Company Full timeAbout Waukesha State BankWe are a leading community bank in Wisconsin, dedicated to providing personalized banking services to our customers. Our commitment to excellence and customer satisfaction has earned us a reputation as a trusted financial partner.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a...
-
Customer Service Representative
3 days ago
Waukesha, Wisconsin, United States The Auto Club Group Full timeAbout The Auto Club GroupThe Auto Club Group (ACG) is a leading provider of membership, travel, insurance, and financial services to over 14 million members and customers across 14 states and 2 U.S. territories.Job SummaryWe are seeking a highly skilled and customer-focused Licensed Customer Service Representative to join our team. As a key member of our...
-
Customer Service Representative
4 days ago
Waukesha, Wisconsin, United States Citizens Bank - WI Full timeJob DescriptionAt Citizens Bank - WI, we strive to provide exceptional financial services to our customers. We are seeking a highly skilled and customer-focused Customer Service Representative to join our team.Key Responsibilities:Provide exceptional customer service to customers in a friendly and efficient manner.Process transactions, including deposits,...
-
Customer Service Representative
4 days ago
Waukesha, Wisconsin, United States Havas Formula Full timeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Havas Formula. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key Responsibilities:Customer...
-
Customer Service Ambassador
5 hours ago
Waukesha, Wisconsin, United States Waukesha State Bank Company Full timeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Waukesha State Bank. As a Customer Service Ambassador, you will be responsible for building strong relationships with our customers, providing exceptional service, and ensuring a positive experience for all interactions.Key Responsibilities:Drive customer...
-
Customer Service Ambassador
1 week ago
Waukesha, Wisconsin, United States Waukesha State Bank Full timeCustomer Service Representative OpportunityDevelop strong relationships with customers through exceptional communication and interpersonal skillsDeliver personalized service with attention-to-detail and a customer-centric approachManage transactions with accuracy and professionalism, ensuring a seamless customer experienceAbout Waukesha State BankWe are a...
-
Customer Service Specialist
1 week ago
Waukesha, Wisconsin, United States Waukesha State Bank Full timePosition OverviewAre you seeking a dynamic workplace with a vibrant team dedicated to enhancing customer interactions? Waukesha State Bank is in search of Customer Service Specialists to engage with our clientele through various communication channels, including phone, chat, and email, leveraging their expertise to fulfill customer requirements.Waukesha...
-
Customer Service Agent
2 weeks ago
Waukesha, Wisconsin, United States Waukesha State Bank Full timePosition OverviewAre you seeking a dynamic workplace with a vibrant team dedicated to enhancing customer interactions? Waukesha State Bank is in search of Customer Service Agents to engage with our clientele through various communication channels, including phone, chat, and email, while leveraging their expertise to fulfill customer requirements.About Us:...
-
Customer Engagement Associate
1 week ago
Waukesha, Wisconsin, United States Clear Full timeCLEAR is seeking a dedicated Service and Sales Representative (Ambassador) to facilitate exceptional experiences for our members.Key Responsibilities:Adhere to security protocolsDeliver outstanding customer serviceEncourage membership sign-upsRequired Qualifications:Capability to thrive in a dynamic environmentStrong communication abilitiesEnthusiastic...