Schedule Coordinator

3 weeks ago


Sarasota, Florida, United States RPG Gulf Gate Corp Full time
Job Summary

We are seeking a highly skilled and customer-focused Schedule Coordinator/Customer Service Representative to join our team at Gulf Gate Aluminum. As a key member of our operations team, you will be responsible for providing exceptional customer service, resolving issues, and maintaining a positive and professional demeanor.

Key Responsibilities
  • Provide timely and effective responses to customer inquiries and complaints
  • Update customer information in our database and maintain accurate records
  • Collaborate with the management team to stay informed about product knowledge and company policies
  • Oversee office operations and ensure seamless day-to-day activities
  • Utilize problem-solving skills to turn frustrated clients into repeat customers
  • Provide product information and troubleshoot issues
  • Arrange and confirm appointments
  • Document and update customer records
  • Develop and maintain a knowledge base of our products and services
Requirements
  • Previous experience in customer service, sales, or related fields
  • Ability to build rapport with clients and prioritize tasks
  • Excellent written and verbal communication skills
  • Computer skills and knowledge of software applications
  • Positive and professional demeanor
  • Ability to work in a fast-paced environment
About Us

Gulf Gate Aluminum is a family-oriented company that values diversity and community involvement. We strive to provide exceptional service to our customers and maintain a positive work environment.



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