Donation Attendant

2 weeks ago


Peoria, Arizona, United States Goodwill Industries International Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Donation Attendant. As a key member of our store team, you will play a vital role in leading an excellent customer and brand experience, promoting sales, and ensuring a seamless donation process.

Key Responsibilities
  • Accept and process donations from customers, providing exceptional customer service and ensuring a positive experience.
  • Label and organize donations in a timely and efficient manner, adhering to Goodwill's standards and procedures.
  • Offer receipts to donors and provide information on the donation process.
  • Identify and handle hazardous materials, ensuring safe disposal and compliance with regulations.
  • Assist customers with loading and unloading donations, providing support and guidance as needed.
  • Maintain a clean and organized store environment, adhering to Goodwill's visual standards and procedures.
  • Participate in cross-training and development opportunities to enhance skills and knowledge.
Requirements
  • Excellent customer service skills and a strong ability to work with diverse populations.
  • Ability to pass a forklift certification class and operate equipment safely.
  • Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • High school diploma or equivalent required; prior retail or customer service experience preferred.
What We Offer
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) plan with employer match.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about making a difference, we encourage you to apply for this exciting opportunity.


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