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Donation Attendant

2 months ago


Peoria, Arizona, United States Redesign 101 Store (101 & W Thunderbird) Full time
Job Summary

We are seeking a highly skilled and customer-focused Donation Attendant to join our team at Redesign 101 Store (101 & W Thunderbird). As a key member of our store team, you will be responsible for leading an excellent customer and brand experience, promoting sales, and ensuring a seamless donation process.

Key Responsibilities
  • Provide exceptional customer service, ensuring a positive experience for all donors and customers.
  • Accurately label and process donations, maintaining a high level of organization and efficiency in the production room.
  • Offer receipts to donors, ensuring they receive proper documentation for their donations.
  • Identify and address any potential hazardous products being donated, providing customers with safe disposal options.
  • Process sales tickets and sold signs for large items, ensuring accurate and timely processing.
  • Assist customers with loading and unloading furniture or other items, providing a safe and efficient experience.
  • Maintain a clean and organized store environment, adhering to PPM standards.
  • Operate pallet jack and walkie stacker safely and efficiently, ensuring a smooth workflow.
  • Conduct daily safety inspections on company-owned equipment, ensuring compliance with safety rules and regulations.
  • Perform other related duties as assigned, supporting the overall success of our store team.
Requirements
  • Excellent customer service skills, with a focus on providing a positive experience for all customers.
  • Ability to pass a forklift certification class, ensuring safe and efficient operation of equipment.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers and team members.
  • Ability to work in a fast-paced environment, with a focus on meeting sales and productivity goals.
  • High school diploma or equivalent required, with a focus on customer service and sales experience.
What We Offer

We offer a comprehensive Total Rewards package, including medical, dental, and vision plans, as well as a 401(k) plan and paid time off. Our team members also enjoy a dynamic and supportive work environment, with opportunities for growth and development.

Join our team and become a valued member of our store team, working together to provide exceptional customer service and drive sales success.