Guest Experience Associate
2 weeks ago
We are seeking a skilled Guest Experience Specialist to join our team at Residence Inn by Marriott. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel welcome and valued throughout their stay.
Key Responsibilities- Provide personalized service to guests, responding to their needs and requests in a timely and professional manner.
- Process operational needs, address guest requests, complete reports, and deliver quality meals to ensure a seamless guest experience.
- Take ownership of the guest experience in the main areas of the hotel, using a guest-first mindset to anticipate and meet the needs of our guests.
- Empower guests to make the most of their stay, sharing the highlights of the local area and providing recommendations for dining, entertainment, and other activities.
- Collaborate with other hotel staff to ensure that all guest needs are met and that the hotel is running smoothly.
- High school diploma or equivalent required.
- No related work experience necessary, but a passion for delivering exceptional guest experiences is essential.
- Ability to work in a fast-paced environment and adapt to changing circumstances.
- Excellent communication and interpersonal skills, with a focus on providing exceptional customer service.
- Ability to lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We believe in providing opportunities for growth and development, and we are committed to non-discrimination on any protected basis, including disability and veteran status.
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Guest Experience Associate
1 week ago
Nashville, Tennessee, United States Marriott International Inc Full timeJob SummaryWe are seeking a skilled Guest Experience Specialist to join our team at Residence Inn by Marriott. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel welcome and valued throughout their stay.Key ResponsibilitiesProcess guest requests and resolve issues in...
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Guest Experience Associate
6 days ago
Nashville, Tennessee, United States Marriott Full timeJob SummaryWe are seeking a skilled Guest Experience Specialist to join our team at Residence Inn. As a key member of our operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless stays for our business and leisure travelers.Key ResponsibilitiesProvide personalized service to guests, responding to their needs...
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