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Enterprise Applications Support Specialist
2 months ago
Job Title: Enterprise Applications Support Analyst
Job Summary:
We are seeking an experienced Enterprise Applications Support Analyst to join our team at Vector Consulting, Inc. in Atlanta. As a key member of our IT team, you will be responsible for providing technical support and expertise in the design, implementation, and maintenance of user information systems.
Key Responsibilities:
- Design, integrate, implement, and modify assigned user information systems, including coordination of installation, testing, operation, troubleshooting, and maintenance.
- Provide functional and technical expertise in support of user systems operation and maintenance, including support of labs, training facilities, and general IT office software and hardware.
- Conduct needs analysis, planning, and scheduling the installation of new or modified hardware/software.
- Develop functional and technical IT system requirements and specifications.
- Provide technical support through allocating systems resources, managing accounts, administering passwords, documentation, security, recoverability, and access.
- Monitor and report on system performance.
- Maintain hardware and software inventories, including developing and updating departmental distributed software license management policy.
- Perform other duties as assigned.
Requirements:
- 2+ years of solid job-related experience.
- Experience with enterprise applications, including DevSecOps, Cameo, and Teamwork Cloud, PKI certificate management, VDI infrastructure management, enterprise storage, including quota management, backup, and disaster recovery.
- Command line proficiency preferred.
- Bachelor's Degree or an equivalent combination of education and experience.
About Vector Consulting, Inc.
Vector Consulting, Inc. is an IT Talent Acquisition Solutions firm committed to delivering results. We have been partnering with our customers, understanding their business, and developing solutions with a commitment to quality, reliability, and value. Our continuing growth has been and continues to be built around successful relationships that are based on our organization's operating philosophy and commitment to **People, Partnerships, Purpose, and Performance - THE VECTOR WAY**.
