Applications Support Specialist

4 weeks ago


Atlanta, Georgia, United States Altus Group Full time

Job Summary:

Altus Group is seeking a skilled Applications Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical assistance to our clients and ensuring the smooth operation of our property management systems.

Key Responsibilities:

  • Review and troubleshoot technical issues reported by clients
  • Provide timely and effective support to clients via phone, email, and ticketing system
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain knowledge of our property management systems and software applications
  • Stay up-to-date with industry trends and best practices

Requirements:

  • 2+ years of experience in property management systems or a related field
  • Strong technical skills and ability to learn new software applications quickly
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

About Altus Group:

Altus Group is a leading provider of property management services and software solutions. We are committed to delivering exceptional service and support to our clients and are seeking a talented and motivated individual to join our team.



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