Applications Support Specialist
4 weeks ago
Job Summary:
Altus Group is seeking a skilled Applications Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical assistance to our clients and ensuring the smooth operation of our property management systems.
Key Responsibilities:
- Review and troubleshoot technical issues reported by clients
- Provide timely and effective support to clients via phone, email, and ticketing system
- Collaborate with internal teams to resolve complex technical issues
- Develop and maintain knowledge of our property management systems and software applications
- Stay up-to-date with industry trends and best practices
Requirements:
- 2+ years of experience in property management systems or a related field
- Strong technical skills and ability to learn new software applications quickly
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
About Altus Group:
Altus Group is a leading provider of property management services and software solutions. We are committed to delivering exceptional service and support to our clients and are seeking a talented and motivated individual to join our team.
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