Enterprise Software Support Specialist

1 week ago


Atlanta, Georgia, United States Diverse Lynx Full time
Job Summary

As a Technical Support Engineer at Diverse Lynx LLC, you will be responsible for providing high-quality end-user technical support related to enterprise software and hardware. This role requires strong customer service skills, attention to detail, and the ability to work in a fast-paced 24/7 environment.

Key Responsibilities
  • Provide phone support to customers, demonstrating strong customer service skills and a sense of urgency to resolve issues.
  • Assess, triage, research, and resolve incidents and requests related to application software products and infrastructure components.
  • Work under general oversight to provide after-hours and weekend support as needed.
  • Support all aspects of client support and immediate computing needs, demonstrating professionalism and composure on the phone and in person.
  • Investigate, diagnose, and resolve hardware and software problems, including installing, modifying, and repairing computer hardware and peripherals.

Requirements
  • Strong customer service skills and ability to work in a fast-paced environment.
  • Attention to detail and ability to follow through on tasks.
  • Teamwork focus and positive attitude.
  • Understanding of technology and ability to apply knowledge to support existing systems.

About Diverse Lynx LLC
Diverse Lynx LLC is an Equal Employment Opportunity employer. We promote and support a diverse workforce across all levels in the company.

  • Atlanta, Georgia, United States Cox Enterprises Full time

    Job OverviewCox Enterprises is a leading provider of innovative solutions for the digital age. We are seeking a highly skilled Software Quality Assurance Specialist - Enterprise Solutions to join our team. As a key member of our quality assurance team, you will play a critical role in ensuring the delivery of high-quality software solutions that meet the...


  • Atlanta, Georgia, United States Xplor Full time

    Job Title: Enterprise Onboarding SpecialistAt Xplor, we're seeking an experienced Enterprise Onboarding Specialist to join our team. As a key member of our client onboarding process, you'll be responsible for delivering exceptional training experiences to our mid-market and enterprise clients.Key Responsibilities:Project manage the setup of client accounts,...


  • Atlanta, Georgia, United States HealthLink Dimensions, LLC Full time

    HealthLink Dimensions, LLC is a leading-edge technology company that works with the nation's largest pharmaceutical companies, hospitals, health plans, and marketing agencies to provide the most comprehensive database of healthcare professionals in the nation.We are seeking a skilled Software Support Specialist who will be the first point of contact for any...


  • Atlanta, Georgia, United States HealthLink Dimensions, LLC Full time

    HealthLink Dimensions, LLC is a leading-edge technology company that works with the nation's largest pharmaceutical companies, hospitals, health plans, and marketing agencies to provide the most comprehensive database of healthcare professionals in the nation.We are seeking a skilled Software Support Specialist who will be the first point of contact for any...


  • Atlanta, Georgia, United States Sailotech Full time

    Job Title: Senior Enterprise Software EngineerWe are seeking a highly skilled Senior Enterprise Software Engineer to join our team at Sailotech. As a key member of our engineering team, you will be responsible for designing, developing, and deploying enterprise-level software applications using J2EE technologies.Key Responsibilities:Design and develop...


  • Atlanta, Georgia, United States Diverse Lynx Full time

    Job DescriptionWe are seeking a highly skilled Oracle Enterprise Manager Specialist to join our team at Diverse Lynx LLC.The ideal candidate will have extensive experience in designing, building, and configuring Oracle Enterprise Manager (OEM) 13c environments. This includes installing and configuring OEM 13c software, integrating it with load balancers and...


  • Atlanta, Georgia, United States United Software Group Full time

    Job Title: Senior Desktop Support SpecialistJob Summary: We are seeking a highly skilled Senior Desktop Support Specialist to join our team at United Software Group.Key Responsibilities:* Provide advanced technical support for desktop computers, laptops, and mobile devices* Troubleshoot complex hardware and software issues* Collaborate with internal teams to...


  • Atlanta, Georgia, United States Wabtec Full time

    Job DescriptionJob Title: Enterprise Software Sales ExecutiveJob Summary:We are seeking an experienced Enterprise Software Sales Executive to join our team at Wabtec. As a key member of our sales team, you will be responsible for driving new enterprise solutions sales activities at our top customers and prospects.Key Responsibilities:Help drive new...


  • Atlanta, Georgia, United States Crescens Full time

    Job Title: Enterprise Applications SpecialistJob Summary:Crescens is seeking an experienced Enterprise Applications Specialist to lead application projects, design, build, implement, and test applications to meet dynamic business needs. The ideal candidate will have a strong background in application support and management, with expertise in Work Force...


  • Atlanta, Georgia, United States Jonas Software UK Full time

    Job Description:We are seeking a highly skilled Senior Engineer to join our team at Jonas Software UK. The ideal candidate will have a strong background in software development and a proven track record of delivering high-quality solutions.Key Responsibilities:Design, develop, and implement software solutions using AWS core services.Lead technical teams and...


  • Atlanta, Georgia, United States Wabtec Full time

    About the RoleThe Wabtec Enterprise Software Sales Executive will lead all Wabtec Digital Intelligence Solutions sales engagements and be responsible for bringing together the larger team, as required, to provide ownership and act as the single point of contact throughout the sales engagement.This role will focus on one of our top tier accounts in Norfolk...


  • Atlanta, Georgia, United States Apex Systems Full time

    Job SummaryWe are seeking a highly skilled IT Systems Support Specialist to join our team at Apex Systems. As a key member of our support team, you will be responsible for providing technical expertise in support of user systems operation and maintenance.Key ResponsibilitiesCoordinate the installation, testing, operation, troubleshooting, and maintenance of...


  • Atlanta, Georgia, United States Fortinet Full time

    Position: Enterprise Systems SpecialistObjective:We are seeking a highly skilled Enterprise Systems Specialist to work closely with our Named Account Manager in a defined territory. The successful candidate will be responsible for supporting the sales organization in all technical matters related to pre-sales, sales calls, and...


  • Atlanta, Georgia, United States Indium Software Full time

    Job Title: Technical Team Lead - Software DevelopmentWe are seeking a highly skilled Technical Team Lead to join our Software Development team at Indium Software.Key Responsibilities:* Coordinate the project's software development team* Lead the IS development team, designing, troubleshooting design issues, and engaging with the Bank's services...


  • Atlanta, Georgia, United States Nasdaq Full time

    About the RoleWe are seeking a highly skilled and experienced Cloud and Enterprise Software Developer to join our team at Nasdaq. As a key member of our team, you will be responsible for designing, developing, and implementing software solutions for our clients.Key ResponsibilitiesDesign and develop software solutions for cloud and enterprise...


  • Atlanta, Georgia, United States Diverse Lynx Full time

    Job Title: OEM (Oracle Enterprise Manager) SpecialistLocation: RemoteJob Type: FulltimeAs an OEM 13c Configuration Expert, you will be responsible for designing, building, and configuring new 13c OEM environments. You will install and configure the OEM 13c OMS software, integrate it with load balancers and repository databases, and complete OEM 13c...


  • Atlanta, Georgia, United States Computer Software Innovations LLC Full time

    About the Opportunity:Harris School Solutions, a leading provider of education software and hardware, is seeking an experienced Enterprise Sales Solutions Expert to join our team. As an integral part of our sales organization, you will play a key role in driving sales success and helping our customers achieve their goals.Key Responsibilities:Work closely...

  • Software Engineer

    2 weeks ago


    Atlanta, Georgia, United States Adeaca Full time

    Job OverviewAdeaca is a leading software company that provides innovative project business systems to large enterprise companies worldwide. We are seeking a highly skilled Software Engineer to join our team and contribute to the development of our comprehensive cloud solution.The ideal candidate will have a strong background in commercial enterprise SaaS or...


  • Atlanta, Georgia, United States Novalink Solutions LLC Full time

    Job SummaryWe are seeking a highly skilled Software Project Support Specialist to join our team at Novalink Solutions LLC. As a key member of our engineering software support team, you will be responsible for providing technical assistance and guidance to our staff in the implementation and maintenance of our engineering software systems.The ideal candidate...

  • Software Engineer

    1 week ago


    Atlanta, Georgia, United States ADEACA Full time

    About the RoleAdeaca is seeking a highly skilled Software Engineer to join our team and contribute to the development of our proprietary PBA software. As a key member of our Development team, you will be responsible for developing new business solution capabilities, maintaining and troubleshooting existing releases, and providing tier 2 technical support to...